HR Ops Administrator
Mexico City - Mexico
Job Summary
HR Operations & Shared Services Responsibilities:
Work as HR Ops Administrator in Shared Services HR operations supporting global HR data processes and transactions
Maintain data accuracy and integrity within UKG systems
Work on HR tickets and workflow requests through ServiceNow (HRSD)
Support employee lifecycle transactions including hires changes and terminations in HRIS
Participate in data audits reporting validation and correction activities
Ensure adherence to global data standards for coding in UKG during hiring process
Support bulk data updates through HRIS import tools where required
Collaborate with HRIS Payroll Finance and local HR teams to resolve data discrepancies
Provide analytical support by identifying data trends gaps and process improvement opportunities
Education & Experience Minimum Requirements
Proven experience as an HR Administrator HR Operations Coordinator or Shared Services HR role
Minimum 24 years of relevant experience in HR Operations or Shared Services environment
Bachelors degree or masters degree in business administration is preferred
Experience in HRIS data management and HR ticketing systems required
Knowledge of UKG is an added advantage
Competency Requirements
High level of confidentiality attention to detail and accuracy
Strong computer literacy (Microsoft Office: Word Excel Outlook) and ability to navigate web-based systems
Experience working with HRIS systems; knowledge of UKG is a strong advantage
Experience using ServiceNow / HRSD ticketing systems
Strong analytical and problem-solving skills related to HR data
Effective written verbal and interpersonal communication skills
Ability to collaborate with global and cross-functional teams
Required Experience:
Unclear Seniority
Key Skills
About Company
Fuelled by two connected specialist teams, Marks and SGS, we empower acceleration on a global scale, bringing the world’s biggest brands to life.