Program Manager
Job Location:
Shelton, CT - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
- Multiple locations
- Remote
Job Description
Join a team where curiosity meets impact
Sectra is a leading provider of enterprise medical imaging and healthcare IT solutions used by hospitals and health systems across the United States. Our solutions support critical clinical workflows every day helping improve efficiency collaboration and ultimately patient care.
About the role
The Program Manager at Sectra is responsible for the implementation of customer solutions and projects across the delivery lifecycle. This role owns delivery outcomes including scope timelines and execution consistency and leads teams to ensure predictable and high-quality project delivery.
The Program Manager partners closely with Customer Success and Technical Operations to align delivery plans with customer outcomes and technical feasibility and is responsible for managing non-engineering resources within the assigned customer portfolio.
What you will do
Own end-to-end execution of customer projects across the delivery lifecycle
Lead and manage Project Managers Application Specialists and other non-engineering resources within the portfolio
Plan prioritize and sequence delivery activities across multiple concurrent projects
Ensure projects are delivered within agreed scope timelines and quality expectations
Establish and maintain consistent delivery frameworks cadence and execution standards
Identify and manage delivery-related risks including schedule and scope challenges
Lead delivery-focused escalations and customer discussions related to project execution
Ensure non-engineering teams operate in accordance with Sectra Customer Operations guidelines and agile ways of working
Lead sprint planning backlog refinement and retrospectives in partnership with the Technical Operations Manager
Partner with Technical Operations to validate technical feasibility and delivery readiness
Collaborate with Customer Success to align delivery plans with customer outcomes and expectations
Travel as required for internal and customer engagements up to 25%
Required Experience:
Manager
Key Skills
About Company
About the company Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authori ... View more
