As a Senior Field Service Technician Building Automation Systems here at Honeywell you will have the opportunity to provide advanced technical support and expertise to our customers in the Automation and Controls business unit in Charlotte. You will be responsible for troubleshooting and resolving complex technical issues ensuring the successful implementation of our solutions and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager and youll work out of our premiere showcase site at our global headquarters in Charlotte NC. This location serves as a hub for innovation and collaboration providing you with a unique opportunity to work alongside industry-leading professionals.
You will report to the Field Service Supervisor based in Morrisville NC.
KEY RESPONSIBILITIES
Troubleshoot and resolve complex technical issues for our customers
Provide advanced technical support and expertise for our Automation and Controls solutions
Collaborate with cross-functional teams to ensure successful implementation of our solutions
Conduct training sessions for customers and field service technicians
Stay updated with industry trends and advancements and provide recommendations for improvement
You will be working on a 40-hour work week schedule with overtime as needed to meet business demands. You will be assigned a company vehicle phone and laptop for business use.
In this role you will impact the efficiency productivity and safety of our customers operations by providing exceptional technical support and service.
YOU MUST HAVE
High School Diploma or equivalent
5 years experience with building automation systems.
Strong technical knowledge and expertise in Automation and Controls technologies
Excellent problem-solving analytical and troubleshooting skills
Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
Experience in project management and execution
Strong customer focus and ability to build and maintain relationships
WE VALUE
Experience with Honeywell building management systems products such as Niagara JACE ComfortPoint EBIBACnet or LON.
Continuous learning mindset and willingness to stay updated with industry advancements
Results-oriented approach and ability to drive projects to successful completion
Bachelors degree or technical/professional certificate
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary cutting-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid Holidays. For more information visit: HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the worlds most critical demands around energy safety security air travel productivity and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency productivity sustainability and safety in high-growth businesses in broad-based attractive industrial end markets. Our products and solutions enable a safer more comfortable and more productive world enhancing the quality of life of people around the globe. Learn more about Honeywell: BUSINESS UNIT
Honeywell Building Automation (BA) is a leading global provider of products software solutions and technologies that enable building owners and occupants to ensure their facilities are safe energy efficient sustainable and productive. BA products and services include advanced software applications for building control and optimization; sensors switches control systems and instruments for energy management; access control; video surveillance; fire products; and installation maintenance and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18000 employees globally. To learn more please visit application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: March 19 2026.
Required Experience:
Senior IC
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability ... View more