Intake Specialist Indianapolis, IN
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Job Location:
Indianapolis, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Respond to online inquiries regarding the filing of complaints
Effectively interview potential Complainants
Analyze and summarize information received from online inquiries
Prepare investigative work case files for invetigations
Send Notice of Complaints and interrogatories to relevant parties
Provides excellent customer service via telephone and in person
Responsible for monthly reporting
Analyze and apply relevant laws to establish jurisidiction over cases for ICRL enforcement areas
May be responsible for drafting appropriate motions before the Commission including but not limited to administrative dismissals and default orders
Research databases for correct contact information for relevant parties and witnesses
Other duties as assigned
Preferred Experience
Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws
Ability to interpret analyze and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law
Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed
Interpersonal skills especially when dealing with the public
Detail orientated work ethic
Strong organizational skills with the ability to manage various projects simultaneously
Working knowledge of computers and Microsoft Office Suite
Ability to type with speed and accuracy
General knowledge of functions of other departments and agencies and their relationships to the intake/case control division
Ability to communicate effectively and ability to establish cooperative work relationships
Effectively interview potential Complainants
Analyze and summarize information received from online inquiries
Prepare investigative work case files for invetigations
Send Notice of Complaints and interrogatories to relevant parties
Provides excellent customer service via telephone and in person
Responsible for monthly reporting
Analyze and apply relevant laws to establish jurisidiction over cases for ICRL enforcement areas
May be responsible for drafting appropriate motions before the Commission including but not limited to administrative dismissals and default orders
Research databases for correct contact information for relevant parties and witnesses
Other duties as assigned
Preferred Experience
Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws
Ability to interpret analyze and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law
Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed
Interpersonal skills especially when dealing with the public
Detail orientated work ethic
Strong organizational skills with the ability to manage various projects simultaneously
Working knowledge of computers and Microsoft Office Suite
Ability to type with speed and accuracy
General knowledge of functions of other departments and agencies and their relationships to the intake/case control division
Ability to communicate effectively and ability to establish cooperative work relationships
Required Experience:
IC
Key Skills
- Anti Money Laundering
- Access Control
- Content Development
- Flex
- AC Maintenance
- Application Programming
