Phone Appointment Coordinator Cashier
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are seeking a Phone Appointment Coordinator / Cashier with excellent customer service skills and a winning attitude. This individual will answer calls and assist with scheduling make outbound calls for service and perform cashier responsibilities as needed. This position requires a customer service mentality basic accounting skills and knowledge of routine accounting functions in both accounts receivable and payable.
At Joseph Chevrolet we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
What We Offer
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Saturday Lunches
- Discounts on products and services
Responsibilities
- Answer phones and schedule customers for service appointments.
- Make outbound phone calls to generate additional service business.
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
- Communicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on hold.
- Assist the managers with various clerical duties as needed.
- Be friendly professional courteous and efficient when working with all customers and employees.
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently.
- As needed receive cash checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
- Make change accurately and issue receipts to customers.
Qualifications
- Experience with Microsoft Office suite is a plus
- Ability to communicate customers interests needs and requests to management and sales personnel
- Professional personal appearance
Required Experience:
IC
Key Skills
- Sales Experience
- Door-to-Door Experience
- B2B Sales
- Time Management
- Customer Service
- Cold Calling
- Outbound Sales
- Inside Sales
- Telemarketing
- CRM Software
- Lead Generation
- Phone Etiquette
About Company
Joseph Chevrolet is now under new management and is currently looking for Used Car Salespeople to join our team. Experience preferred but will train the right...
