Learning & Development Partner FTC 18 MONTHS

Fixed Term Contract - 18 months 

As a Learning & Development Partner - Franchise coverage on a national field basis you will be part of the Franchise L&D team in researching designing developing delivering and evaluating engaging impactful learning & development interventions.

You will need to hit the ground running and quickly build strong relationships work closely with the wider L&D team Franchise Operations & Marketing teams to identify and ensure key learning objectives and outcomes are delivered against our strategic plan supporting the growth of Franchise pubs. 

You will play a crucial role in ensuring our Franchisees and their teams are able to deliver a fantastic customer experience from day one of opening.

As a Learning Delivery Partner- Franchise you will need to..

• Liaise with key stakeholders to proactively identify our partner learning needs develop and deliver fit for purpose interventions against clear objectives and outcomes.
• Be multi-skilled in content delivery from delivering welcome induction sessions to in pub bespoke training & online digital solutions. 
• Support the successful launch of our Nest and Hive Franchise pubs by providing engaging on-site pub team training resulting in successful launch and return on investment targets.
• Working with the wider L&D team for consistency of approach to meet personal team goals and objectives working alongside the Franchise regional team to support specific area needs.

Other Key Responsibilities 

• Effectively and efficiently support our onboarding process and Franchisees in their first 100 days.
• Agile in role with ability to travel nationwide to support new investment launches.
• Support menu scoping development & delivery of training solutions. 
• Support the delivery of our Franchise Induction Programme.

• Support and deliver systems training on site and during induction for new Franchisees and their teams.
• Support our property & design teams during onsite briefings ensuring future investments are set up for operational success.

Qualifications :

What youll bring 

Ideally you will have a background as a General Manager Senior PLT or Field based pub support role with experience training Pub Management Systems Front of House & Back of House practical skills and we will be looking for you to apply your experience to create high impactful learning and development interventions that make a difference based on a blended learning style.  

• Confident in delivering training to groups in a pub environment
• You will be comfortable in a varied role with a customer first problem solving and a can do attitude
• Work collaboratively with the wider L&D team / OD OMs BDMs and PP support teams 
• An interest & passion in developing training in a digital world
• Creative well organised with strong attention to detail
• Responsible for data collection and accurate reporting
• A clear communicator both written and in person and able to engage with Franchisees and their teams
• Have a passion for helping and motivating people to develop
• Consistently deliver on commitments despite challenging timescales and competing priorities.
   
• Knowledge of Pub Management Systems Including till management. 
• Comfortable training BOH & FOH practical skills
• Experience developing teams and mentoring individuals.
• The role includes travel and working away from home. Due to the frequent and wide-ranging national travel a full UK driving license is required
• Training for the role will be provided

Additional Information :

Were all about rewarding our teams hard work thats why

Youll receive a competitive salary pension contribution as well as:

• The chance to further your career across our well-known brands  as one of the industrys top apprenticeship providers we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands  so you enjoy your favourite food and drink at a discount.
• Free employee assistance program  mental health well-being financial and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. so you can enjoy a weekend away without breaking the bank.
• Refer a friend  who do you know who could be interested in a new role When they are placed you could receive 1500 for referring them!
• Wagestream  access your wage before payday for when life happens.
• Retail discounts  Receive up to 30% off at Superdrug exclusive discounts with three mobile along with many more

Remote Work :

Yes

Employment Type :

Full-time