Recognizing and valuing diversity strengthens our ability to attract retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences life experiences knowledge and talent that our associates invest in their work represents a significant part of not only our culture but our reputation and companys achievement as well.

A Centier Associate is someone who embodies a servant heart is unaccepting of anything less than remarkable service and is self-motivated and driven to deliver exceptional results.

What are our values Our Corporate values are Caring Loyalty Integrity Friendship wouldnt want to work for an AWARD-WINNING companythats built on these pillars

What about the perks Access to our Marathon Health Clinics which provide FREE visits & prescriptions Generous Paid Time Off benefit Tuition Reimbursement 401K match Associate Stock Ownership Plan Daycare Reimbursement FREE Onsite Fitness Center/Fitness Reimbursements Health and Wellness Programs the ability to have a voice with our Diversity/Equity/Inclusion Council Career Growth Work/Life Balance AND MORE.

SUPERVISORY DUTIES: Yes Wire Processing Team

SUMMARY: The Wire Operations Manager provides leadership oversight and subject matter expertise for the Banks Wire Transfer Operations. This role ensures timely and accurate processing of all incoming and outgoing domestic and international wire transfers in accordance with regulatory requirements Fedwire standards internal policies and risk management expectations. The Manager drives operational efficiency workflow optimization control effectiveness and team development while collaborating with Technology Treasury Management Retail Risk Fraud Operations and other business partners. The Wire Operations Manager also plays a key role in automation digitization vendor engagement and continuous process improvement to strengthen operational performance and client experience

ESSENTIAL DUTIES & RESPONSIBILITIES:

Wire Processing & Operational Oversight

• Oversee daily wire transfer processing ensuring accuracy timeliness and compliance with established procedures processing schedules and servicelevel expectations.
• Maintain strong operational controls monitor KPIs and ensure adherence to regulatory requirements including OFAC Regulation J UCC 4A and Bank Secrecy Act guidelines (modeled after operations and compliance expectations in the Data Processing Manager and Deposit/Payment Ops Director roles).
• Serve as the escalation point for complex wire cases exceptions repair items investigations and client inquiries.
• Manage user access and permissions for Federal Reserve systems (in alignment with the Data Processing Managers Fedline responsibilities).
• Ensure appropriate handling of legal matters documentation holds fraud claims and risk events related to wire transfers.

Risk Management & Compliance

• Review audit and regulatory reports remediating issues and ensuring a strong control environment.
• Partner with Fraud Operations and Treasury Management on wirerelated fraud mitigation including callbacks authentication controls and exposure limit monitoring.
• Maintain detailed procedures participate in annual reviews and ensure operational readiness for internal/external audits.

Leadership & Team Development

• Provide leadership and coaching to Wire Team members including hiring training performance reviews coaching and ongoing development (aligned with expectations for leaders in all three documents).
• Foster teamwork professionalism and collaboration with teams across Deposit Operations Payment Operations and technical partners.
• Recognize and celebrate team successes and support a culture of continuous improvement.

Process Improvement & Technology Optimization

• Identify and implement automation workflow improvements and digitization strategies for wire processing (leveraging themes from the Operations Optimization Manager role).
• Engage with core banking and wire system vendors to ensure efficient performance evaluate enhancements and drive optimization.
• Analyze wire data to produce operational intelligence dashboards and performance insights; collaborate with analytics teams as necessary.
• Participate in planning and execution of larger operational transformation initiatives within Deposit & Payment Operations.

Strategic & CrossFunctional Collaboration

• Partner with Treasury Management to support new wire clients highrisk client reviews implementation and exposure limit evaluation.
• Work with Retail Commercial Banking IT Compliance BSA/AML and other departments to ensure seamless wire delivery uptime and client satisfaction.
• Contribute to departmentlevel planning annual goals strategic programs budgeting and technology roadmap development.

KNOWLEDGE SKILLS & ABILITIES

• Strong understanding of domestic and international wire systems including Fedwire SWIFT wire security protocols and fraud mitigation controls.
• Excellent knowledge of applicable regulations and internal control requirements.
• Demonstrated leadership skills with ability to motivate and develop staff.
• Ability to troubleshoot complex operational or system issues and implement effective solutions.
• Strong analytical skills with the ability to leverage data for decisionmaking (reflecting Operations Optimization expectations).
• Excellent communication skillsverbal written and interpersonalwith ability to work effectively with internal and external clients.
• High attention to detail accuracy and sound judgment in decisionmaking.
• Strong organizational and timemanagement skills with ability to manage multiple priorities.
• Proficiency with banking systems Microsoft Office and workflow/automation tools.

MINIMUM QUALIFICATIONS

• Bachelors degree in Business Finance Information Technology or related field; equivalent experience considered.
• 710 years of experience in banking operations with at least 3 years in wires or payment operations leadership.
• Demonstrated experience in process transformation automation or operational efficiency projects.
• Experience with Fedline wire platforms and highvalue payment authentication procedures.
• Industry certifications (e.g. AAP APRP) preferred but not required.

What do I do now

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank please call us at or send us an email at .

Equal Opportunity Employer/Disability/Veteran
Centier Bankis proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race color gender national origin religion age disability sexual orientation gender identity military status veteran status or any other legally protected status.

Member FDIC