Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Customer Service Representative
Company: Fathomrealty
Location: Ottawa ON Canada
Contract Details: Full-time
Fathomrealty a leading real estate company in Canada is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a full-time employee you will play a crucial role in providing exceptional service to our clients and ensuring their satisfaction with our services.
Key Responsibilities:
- Serve as the first point of contact for all customer inquiries whether in person over the phone or via email.
- Provide prompt friendly and accurate responses to customer inquiries and concerns.
- Maintain a thorough understanding of the companys products and services to effectively address customer needs.
- Assist customers with placing orders processing payments and resolving any issues that may arise.
- Keep accurate records of customer interactions and transactions.
- Collaborate with other team members to ensure a seamless and positive customer experience.
- Continuously strive to improve customer service by identifying areas for improvement and implementing solutions.
- Stay up-to-date with industry trends and developments to better serve customers.
Qualifications:
- High school diploma or equivalent.
- Previous experience in customer service or a related field is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in using computer systems and software.
- Knowledge of the real estate industry is a plus.
Why Work for Fathomrealty:
- Competitive salary and benefits package.
- Opportunities for career growth and advancement.
- A supportive and collaborative work environment.
- Training and development programs to enhance your skills.
- Be a part of a growing and successful company.
If you are passionate about providing excellent customer service and have a strong desire to succeed we want to hear from you! Apply now to join our team at Fathomrealty as a Customer Service Representative.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
