Food and Beverage Manager The Ben Hotel, Autograph Collection

Additional Information: This hotel is owned and operated by an independent franchisee Concord Hospitality Enterprises Company. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

Why us

The Ben is stepping into a world where luxury is intentional style has substance and service is an art form. Overlooking the Intracoastal in the heart of West Palm Beach The Ben attracts people who are drawn to elevated experiences thoughtful details and the energy that comes from doing things beautifully and boldly. This is a place for professionals who take pride in presence crave excellence and want to be part of a culture that is confident refined and unapologetically distinctive. At The Ben youdontjust work in luxury you help create it.

If you bring empathy integrity and sound judgment to your work we invite you to apply for a Food and Beverage Manager role at The Ben.

Job Overview

Plan and manage the Restaurant Room Service Bar and catering in order to achieve customer satisfaction quality service compliance with corporate/franchise policies and procedures and federal state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and managing the operations of the Restaurant Room Service Bar and catering. Recommends promotional ideas and procedural changes. Prepares forecasts implements monitors and controls the budgets for the various outlets.

Responsibilities

ESSENTIAL RESPONSIBILITIES

• Manage the human resources within the department.

• Direct and oversee recruitment and development of employees; hire train empower coach and counsel performance and salary reviews resolve conflict through fair treatment policy discipline and terminate as appropriate.

• Develop recommend implement and manage the departments annual budget business/marketing plan forecasts and objectives to meet/exceed management expectations.

• Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation all federal state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.

• Market the Food and Beverage outlets; develop and manage the implementation of menus package deals promotions displays decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.

• Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset comply with regulations and ensure quality service.

• Respond to customer needs issues comments and problems to ensure a quality experience and enhance future sales prospects.

OTHER RESPONSIBILITIES

• All other duties as assigned requested or deemed necessary by management.

SUPERVISORY DUTIES

Eleven to thirty associates

Qualifications

Education/Formal Training

More than two years of post high school education.

Experience

One to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Excellent comprehension for assisting with guest and associate matters.

• Interpreting instructions from customers associates and managers.

• Must have excellent oral communication for communicating with guests and associates issuing instructions and communicating policies.

• Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.

• Must have knowledge of food safety and chemicals/agents for training purposes.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent vision required for seating guests expediting food cleaning equipment reading floor plans charts schedules.

• Ability to lift push pull and carry tables chairs trays plates and chaffing dishes on a daily basis 20 -40 lbs.

• Bending to pick up dropped items as needed. Bend to assist in serving food or getting supplies.

• No kneeling required.

• Mobility -95% of shift covering all areas of outlets supervising.

• Continuous standing to assist at hostess station -minimal stationary standing.

• Climbing stairs -varies by location. No driving required.

Environment

Inside 95% of shift. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen.

Benefits

A Rewarding Experience:

• Medical dental & vision insurance

• Health savings and flexible spending accounts

• Basic Life and AD&D insurance

• Company-paid short-term disability

• Unlimited paid time off

• Eligible toparticipatein the Companys 401(k) program with employer matching

• Employeeassistanceprogram

• Tuition Reimbursement

• Great discounts on Hotels Restaurants and much more.

• Eligible toparticipatein the Employee Referral Bonus Program. Up to $1000 per referral.

This company is an equal opportunity employer.

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