BI Support Lead
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
Team Leadership: Lead and mentor a team of BI and data support analysts fostering a collaborative and high-performing support environment.
Technical Support: Oversee the provision of technical support for BI tools and data management systems including Power BI Tableau SQL Server and other relevant technologies.
Issue Resolution: Manage and resolve complex issues related to data quality data integration report generation and system performance.
User Assistance: Ensure end-users receive effective assistance with BI tool usage report creation and data analysis promoting the effective use of BI solutions across the organization.
Data Validation: Oversee data validation and quality checks to ensure the accuracy and reliability of reports and data outputs.
Documentation: Create and maintain comprehensive documentation for support procedures troubleshooting steps and common issues to facilitate knowledge sharing and continuous improvement.
Incident Management: Track and manage support incidents using a ticketing system ensuring timely resolution and communication with stakeholders.
Collaboration: Collaborate with BI developers data engineers and other technical teams to escalate and resolve complex issues.
Continuous Improvement: Identify and implement opportunities for improving support processes and enhancing user experience.
Location:
BangaloreBrand:
BcoeTime Type:
Full timeContract Type:
Permanent
Key Skills
- Accounts Receivable
- Brand Management
- Apache Web Server
- High School
- HSSE
About Company
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries.
