HR Services Administrator (2nd Shift)

Kraków - Poland

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

PL1099

Working at QVC Group means joining a live social shopping company with incredible teams ambitious projects and amazing careers. QVC Group Inc. is a Fortune 500 company with six leading retail brands - QVC HSN Ballard Designs Frontgate Garnet Hill and Grandin Road.

Detailed Job Description

Currently we are looking for:

HR Services Administrator- 2nd Shift (3:00 pm - 11:00 pm)

Your Opportunity Your Team

The HR Services Administrator is part of the front-line data processing and management team. This includes entering maintaining processing auditing and reporting sensitive People and organizational data as well as supporting tasks associated with large organizational changes.

In addition this role is responsible for maximizing the use of technology capabilities to reduce manual processes and serving as a resource for process-improvement tasks and special projects.

Where Youll Work

This role is hybrid and will require you to be on-site at our office on Wielicka 30 in Kraków 3 to 5 times per month. (On-site days are predetermined and standard across the company)

What Youll Do

Analyzing and processing high volumes of complex transactions in HR System. Serves as the primary recipient of organization-wide workforce admin processes.
Act as a main point of contact for employee lifecycle processes and support their transition into the rest of the team
Create documentation to capture acquired knowledge in the form of SOPs policies and maintains them
Provide quality support with a high degree of customer satisfaction expertise and timeliness consistent with Service Level Agreements (SLAs)
Coordinate cases with other team members to ensure requests are completed within the required service level agreement
Provide direction and education on workforce admin processes.
Track cases for documentation and work allocation purposes using the case management system
Share knowledge and ideas to support continued growth and process improvement for the workforce admin team
Conduct audits of Workday HR system data and analyze audit data to identify issues

What Youll Bring

Ability to speak fluent English(at least B2)
Workday (or other HRIS) experience - preferably 2 years
Experience in Case Management systems like ServiceNow and tracking cases for documentation and work allocation purposes
Ability to advocate for change and promote continuous improvement ideas within the team
Analytical capability to identify issues interpret data and provide insight
Excellent communication skills ability to operate in an international matrix organization and a consumer-oriented attitude
Ability to work independently and as a team member.

What we offer

Hybrid work model combining office & remote work
Private medical care
Life Insurance
Access to MyBenefit platform (Multisport included)
Eye-care reimbursement
Company performance-related bonus
Referral program with financial bonus
1 day extra of annual leave for company-driven initiatives
Mental health support line for you and your relatives
Attractively located office with free parking space for employees

Whistleblower Protection Act

Posiadamy procedurę zgłoszeń wewnętrznych która umożliwia dokonywanie zgłoszeń o naruszeniu prawa w ramach zakresu wskazanego w ustawie o ochronie sygnalistów. Zgłoszeń można dokonywać korzystając z dedykowanego kanału dostępnego pod adresem: have an internal reporting procedure that allows for reporting of violations of law within the scope indicated in the Whistleblower Protection Act. Reports can be made using a dedicated channel available at Total Rewards package includes benefits youll love such as competitive compensation paid time off an employee assistance program parental leave paid volunteer hours and amazing company discounts! In our US market you can also expect health care benefits starting on day 1 401(k) and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.

If provided salary ranges are a general guideline only and actual salaries will vary and are based on factors such as a candidates qualifications skills experience and geographic location as well as business and market conditions.

Required Experience:

Unclear Seniority

PL1099Working at QVC Group means joining a live social shopping company with incredible teams ambitious projects and amazing careers. QVC Group Inc. is a Fortune 500 company with six leading retail brands - QVC HSN Ballard Designs Frontgate Garnet Hill and Grandin Road.Detailed Job DescriptionCurren...