Marcus by Goldman Sachs, Delivery Enablement Lead, Associate Richardson, TXDraper, UT
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Job Location:
Richardson, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Marcus by Goldman Sachs
As the online consumer banking business of Goldman Sachs Marcus operates as a digital bank providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs over 150 years of expertise with intuitive digital experiences focusing on value transparency and simplicity for its millions of customers and is recognized as the largest pure online bank delivering a fully digital experience without physical branches.
YOUR IMPACT
This position is a part of the Agent and Customer Experience team within Marcus Delivery business unit. Team members help drive operational excellence within Marcus by leveraging best in class Technologies Analytics and Processes to ensure efficiency and customer satisfaction.
The Delivery Enablement Lead will be a highly visible driver of our strategic initiatives ensuring alignment across senior leadership individual teams and multiple programs through robust reporting tracking and program oversight.
Responsibilities:
- Own and develop relationships with stakeholders collaborating to centralize our strategy and developing a narrative that connects all business units.
- Write clear and well-structured business requirements powerpoint decks and other reporting for senior leadership.
- Understand and help guide all business initiatives in best practices for project/program creation tracking and reporting and risk management
- Assist in the identification development and evolution of KPIs and business metrics to ensure our strategy and how we measure it are aligned.
- Work with business functions and cross-divisional stakeholders (e.g. Engineering operational leaders Internal Audit and internal teams) to identify and implement solutions to business issues.
- Work as a liaison between operational teams leadership and other divisions as needed to develop working groups and plans to implement business solutions.
- Recommend workarounds value additions and remove solution bottlenecks for the stakeholders.
- Provide ad-hoc reporting and analysis of data with the ability to demonstrate significance of results to senior leadership.
Basic Qualifications:
- Bachelors degree or equivalent experience
- 3-5 years experience with:
- End to End Project/Program Creation & Management
- Senior Leadership Presentations utilizing (PowerPoint Excel Smartsheets Tableau)
- OKR KPI and creation of business metrics
- Strong analytical and problem-solving skills
- Attention to detail with a Big Picture mindset
- Experience with Senior Level Communication and Presentations Specifically to Business Heads and/or C-Suite audiences
- Ability to interpret data to develop action plans to improve business processes.
- Ability to communicate effectively with technical and non-technical stakeholders
- Strong judgment and comfort with ambiguity
- Competitive spirit with the ability to lead and motivate and stay nimble
- Experience with project management tools such as MS Project Smartsheet.
Preferred Qualifications:
- Program/Project Management Certifications: (CAPM PMP or related)
- Advanced Analytic Tool experience (Altryx SQL)
- Experience within Consumer Banking particularly covering projects/Programs related to Regulatory initiatives
ABOUT GOLDMAN SACHS
At Goldman Sachs we commit our people capital and ideas to help our clients shareholders and the communities we serve to grow. Founded in 1869 we are a leading global investment banking securities and investment management firm. Headquartered in New York we maintain offices around the world.
We believe who you are makes you better at what you do. Were committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally from our training and development opportunities and firmwide networks to benefits wellness and personal finance offerings and mindfulness programs. Learn more about our culture benefits and people at committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group Inc. 2023. All rights reserved.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race color religion sex national origin age veterans status disability or any other characteristic protected by applicable law.
Required Experience:
IC
Key Skills
- Forklift
- Customer Service
- Organizational skills
- Basic Math
- Dealership Experience
- Laundry
- SyteLine
- Warehouse Experience
- Dispatching
- Personal Injury Law
- Translation
- Project Coordination
About Company
The Goldman Sachs Group, Inc. is a leading global investment banking, securities, and asset and wealth management firm that provides a wide range of financial services.
