Please Note: We are unable to offer visa sponsorship for this role.
This Manager/Analyst Advanced Data Analytics and Insightsrole willbe responsible fordelivering impactful and insightful analysis to measure and evaluate the performance of the business. This role is highly analytical and requires an individual who can multi-task in a fast-paced andhighly complexorganization analyzingand tying togetherdisparate data sourcesinto a cohesive story. The roleis responsible fordailystrategiccustomerinsights informing business strategytooptimizeour customers ability to partner and collaborate withproduct ownerssenior leadersfinance and otherworking teamsis a necessity.
The Team
Wereseeking an analytics professional who brings creativity curiosity and collaboration to the table someoneeager to lead data-driven initiatives grounded in strong hypotheses and business relevance. This role requires more than reporting outcomes;werelooking for a thinker who relentlessly pursues the why behind the data to uncover root causes and drive meaningful impact. As part of CKSI (Customer Knowledge & Strategic Insights)youllcollaborate with cross-functional teams across both product domains and core business operations. This role offers broad exposure to a range of business leaders and initiatives giving you the opportunity to connect insights acrossdifferent partsof the organization to drive meaningful impact.
This is an individual contributor role.
The Expertise and The Skills You Bring
2 years of experience generating insights to drive business actions including experience in fast-paced quantitative fields such as analytics finance marketing measurement or consulting
Bachelors degree in a quantitative field such asFinance EconomicsData or Business Analytics Statistics or Marketing. MBA or MS degree a plus
Strong interpersonal skills including the ability to analyze complex issues synthesize key points and effectively communicate findings
Excellent written and verbal communications skills including the ability to communicate effectively withproductand business partners at varying levels of the organization
Support the use of data to create narratives about customer experiencesidentifyingboth successes and areas for improvement to guide future initiatives and strategies.
Assistin translating business needs or questions into hypotheses that can be tested through data analysis or experimentation.
Ability to manipulate and synthesize data from large and sometimes unwieldy data into a cohesive story that delivers insights to a broad audience in a simple clear and actionable way.
Natural intellectual curiosity initiative and love for learning new skills and capabilities.
Continuously improving data analytics and insights capabilities and spreading that knowledge andexpertisethroughout the organization
Ability to take initiative and seek creative solutions that challenge conventional approaches
Delivering data-driven and actionable insights to enableobjective informed business and product decisions
Experience with a range of analytical tools and programming languages such as SQL Python R etc. a plus
Experience in designing and developing dashboards & reports by using Tableau Power BI Qlik etc.a plus
Experience using and querying big data technologies such as Snowflake Athena etc. a plus
Experience with digital analytics using tools such as Adobe analytics is a plus
Most roles at Fidelity are Hybrid requiring associates to work onsite every other week (all business days M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.
Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934 the Investment Advisers Act of 1940 the Investment Company Act of 1940 ERISA numerous state laws governing securities investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations including FINRA among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Required Experience:
Manager
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