Lead Field Technician

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profile Job Location:

Maryland Heights, MO - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!

Please see updated JD
Lead Field Technician (Site Foreman)
Travel: 75% travel
Needs to travel 75% of the time around the US needs to have Credit Card for that as everything its by reimbursement.
6 months contract
Preferred locations: MO FL NC TX AZ MA VA AL LA GA MN OH MI WI IA SC
What will you be doing
Lead Regional Field Technician responsible for overseeing cable installation teams and leading small medium and large-scale physical network migrations within WWTs Field Services this role you will provide technical leadership for field technicians coordinate end-to-end field operations across diverse customer locations conduct detailed site surveys and deliver on-site smart hands support while ensuring high standards of quality safety and on-time project delivery.
Responsibilities:
  • Serve as the lead technical resource on installation projects providing on-site leadership guidance and mentoring for junior staff.
  • Interview schedule and coordinate field technicians for on-site work and deliverable (as-built) processing.
  • Plan and coordinate high-risk activities including live network integrations with a strong focus on risk mitigation and clear escalation protocols.
  • Act as the on-site lead and primary liaison for WWT partner resources and subcontractors.
  • Review analyze and validate all supporting documentation required to stage devices in accordance with predefined specifications.
  • Conduct daily safety briefings and weekly toolbox talks ensuring adherence to OSHA and company safety policies.
  • Develop documentation and procedures to be used for site surveys and on-site installation activities.
  • Perform site surveys and review findings with customers and field engineers to address remediation needs and ensure field technicians are prepared for successful on-site execution.
  • Collaborate with the Project Management team to plan and execute on-site activities.
  • Train field technicians on expectations quality standards and site work best practices.
  • Perform Dead on Arrival (DOA) and Green Light testing.
  • Conduct post-installation Quality Assurance to validate successful implementation.
  • Integrate infrastructure components in alignment with provided slotting matrices and cabling diagrams.
  • Provide console management access to enable remote engineering support.
  • Perform cabling installation tasks including pulling securing splicing cable and running conduit.
  • Handle physical device placement including unboxing racking and mounting network equipment.
Qualifications:
  • Leadership experience managing small teams
  • Ability to adapt make decisions and collaborate is very important
  • Knowledge of network cabling optic types
  • Knowledge of infrastructure technologies
  • Knowledge of major Command Line Protocols (Cisco IOS JunOS etc.) and common Networking Protocols
  • Knowledge of updating the OS for Cisco Juniper and other networking gear.
  • Some experience in network implementations and support
  • Familiar with network heat maps and software inclusive of Ekahau
  • Related degree in computer science or electrical engineering or equivalent experience
  • BICSI Installer or equivalent knowledge
  • CCENT or equivalent knowledge
  • Network or equivalent knowledge
  • A or equivalent
  • Datacenter experience
  • A minimum of 3 years progressive experience in a related field
  • Some experience in network implementations and support
  • Experience communicating with peers or customers during problem resolution and operating efficiently under pressure.
  • Experience with small or medium-to-large complex project scopes and ambiguous details within work environment
  • Ability to prioritize and use time management practices
  • Ability to prioritize tasks based on fluctuating needs
  • Ability to use judgement and analytical skills
  • Up to 75% travel

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada...
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Key Skills

  • Computer Hardware
  • Customer Service
  • Hand Tools
  • Computer Networking
  • Field Service
  • POS
  • Windows
  • Mechanical Knowledge
  • Service Technician Experience
  • Merchandising
  • Project Coordination
  • Troubleshooting