Sr Analyst I Sales Enablement

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT optimizing data architectures and ensuring security and scalability across public private and hybrid clouds. The worlds largest companies and public sector organizations trust DXC to deploy services across the enterprise technology stack to drive new levels of performance competitiveness and customer experience.

Location: This is a remote role; however occasional travel may be required (<25%). East coast (EST) location preferred. While this is a remote role if you reside within 25 miles of a DXC office you will be expected to work onsite at least two days per week.

Overview: DXC is looking for a Lead Operations professional to join our growing Global Sales Enablement (GSE) team. This lead operations organization is the key link between marketing and sales ensuring that lead data from our campaigns gets cleansed loaded nurtured and routed in a timely efficient manner delivering high-quality leads and sales enablement material to our sales professionals. This team will work closely with marketing (demand generation and strategic marketing partners SMPs) and sales (client partners and sellers) to ensure that event leads are properly documented qualified and assigned.

Responsibilities:

Lead Activities:

• Oversee lead management in the US Canada and LATAM
• Partner with Marketing to establish lead definitions and define the lead scoring model
• Triage and load leads into Marketo/Salesforce from any event not supported by marketing (typically sales initiatives) ensuring the sales team properly documents the activity and resulting leads are promptly loaded to Salesforce nurtured (where needed) and routed
• Monitor nurture and route all leads resulting from events sales initiatives partners/advisors campaigns and inbound ()
• Properly document in Salesforce all lead nurturing activities ensuring multiple touchpoints before lead rejection
• Brief identified the sales team prior to lead re-assignment ensuring seamless handoff
• Work with the GSE team members to enrich leads with sales enablement materials ensuring our sellers are equipped to follow up on the leads
• Act as the subject matter expert for lead loading routing and tracking for this growing team

Reporting & Analytics:

• Develop executive-ready metrics and visual dashboard to provide analytics on the entire lifecycle until final disposition (opportunity won/lost or rejected)
• Analyze trends and recommend actions to improve lead quality and sales outcomes

Continuous Improvements:

• Identify friction points and implement process improvements to increase speed-to-lead and conversion rates
• Help develop the future state of the global lead operations process across the funnel including process improvements in the lead stages routing and reporting (overseen by Lead Ops Director)
• Develop and deliver training materials to onboard employees in similar roles for other regions as well as documentation to support consistent Marketing/Sales execution

Requirements:

• Fluent in English intermediate French preferred
• Must have experience in Salesforce and Marketo with creating and assigning leads
• Experience working successfully across multiple functions (especially sales marketing and IT)
• Ability to develop and implement new processes and process improvements
• Proven track record of nurturing and assigning leads in a timely manner
• Experience developing and documenting processes
• Experience developing metrics and dashboards to monitor progress lead management or inside sales areas preferred

Preferred Qualifications:

• Bachelors Degree
• Leadership experience to help train the growing team
• Experience with the current sales solution and/or delivery teams in this region
• Experience inside a complex matrixed organization model

Other Qualifications:

• Strong verbal and written communication skills to persuade others through presentations demonstrations and written communication
• Effective communication skills include listening to colleagues and articulating back for problem-solving
• Strong interpersonal and presentation skills for interacting with team members and prospective clients
• Ability to work and lead in a team environment
• Ability to publicly represent the company with internal and external clients
• Ability to use own judgment and initiative in problem resolution
• Ability to present ideas goals problems outcomes and processes to a diverse audience

Work Environment

• Must be legally authorized to work in the United States without requiring sponsorship now or in the future.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States Guam or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability pregnancy veteran status genetic information citizenship status or any other basis prohibited by law. View postings below .

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