Trading Platform Support Analyst

Greater London - UK

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

About the job

The Trading Platform Support Analyst is a client-facing technically focussed role supporting our Order and Execution Management platform and global FIX connectivity services. You will work with sophisticated multiasset trading technology used by leading financial institutions across equities derivatives and digital assets. Building upon your training you will investigate complex technical and functional issues analyse business workflows and deliver solutions directly into Production working in an AI assisted environment. You will also play a key role in maintaining and improving highquality financial and reference data that underpins our clients trading and risk processes. This role offers handson exposure to order management algorithmic trading AIassisted tooling and modern data platforms while working closely with customers engineers data specialists and product managers in a fastpaced collaborative environment.

Who will love this job

Clientoriented problem solvers who enjoy working closely with customers and learning complex systems in depth
Natural troubleshooterswho like testing replicating and breaking down sophisticated technical issues
Collaboratorswho thrive in a team environment and enjoy working across engineering data and product teams
Continuous learners motivated to build deep expertise in financial markets trading technology and data

What youll do

Investigate complex workflow and troubleshooting issues testing and recreating problems reviewing logs and performing data analysis.
Participate in escalation processes to inform customers and engage resources internally across the business to provide rapid solutions to critical issues.
Improve data quality across the full lifecycle resolving issues with financial instruments corporate actions legal entities and quantitative data structures (curves volatility surfaces correlation matrixes).
Leverage thirdparty technologies such as Snowflake and Cortex AI during deep technical and data investigations
Providing clear frequent updates to customers and internal stake holders via chat phone and email
Maintain strong functional expertise across TS Imagine products and configurations
Contribute to documentation and knowledge sharing to ensure accurate scalable support processes
Support internal projects that enhance team tooling processes and implementation or consulting initiatives

You should have

Essential

Degree in Science Mathematics Engineering Quantitative Finance Economics or a related field
Strong analytical and logical problemsolving skills
Interest in trading technology financial markets and complex systems
Excellent written and verbal communication skills
Selfmotivated proactive mindset with a strong sense of ownership

Desirable

Experience with scripting or programming languages (e.g. Python JavaScript)
Familiarity with SQL and relational databases
Understanding of operating systems (Windows UNIX) networking and database concepts
Exposure to trading risk or financial market concepts

Required Experience:

About the jobThe Trading Platform Support Analyst is a client-facing technically focussed role supporting our Order and Execution Management platform and global FIX connectivity services. You will work with sophisticated multiasset trading technology used by leading financial institutions across equ...