At Jabil (NYSE: JBL) we are proud to be a trusted partner for the worlds top brands offering comprehensive engineering supply chain and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Summary

The NPI Lead Quality Engineer at Jabil Inc. will be responsible for ensuring the successful launch of new products by driving quality excellence throughout the product development lifecycle from concept to mass production. This role involves leading quality initiatives mitigating risks and implementing robust quality systems to deliver high-quality reliable products to customers.

Job Responsibilities

• Lead and manage all quality-related activities for New Product Introduction (NPI) programs acting as the primary quality interface for cross-functional teams.

• Develop and implement comprehensive quality plans for NPI projects including FMEAs (Failure Mode and Effects Analysis) control plans and inspection strategies.

• Drive Design for Manufacturability (DFM) and Design for Quality (DFQ) initiatives collaborating with design and engineering teams to identify and resolve potential quality issues early in the design phase.

• Conduct critical design reviews (PDR CDR TRR) to assess design maturity identify risks and ensure adherence to quality standards and customer requirements.

• Establish and monitor key quality metrics (e.g. DPMO yield defect rates) for NPI builds analyzing data to identify trends and drive continuous improvement.

• Lead root cause analysis (RCA) and corrective and preventive action (CAPA) activities for NPI-related quality issues working with suppliers and internal teams to implement effective solutions.

• Perform supplier quality assessments and collaborate with suppliers to ensure the quality of incoming materials and components for NPI projects.

• Oversee the qualification and validation of new manufacturing processes and equipment ensuring they meet specified quality and reliability standards.

• Prepare and present quality reports and updates to project teams and management highlighting key quality risks progress and mitigation plans.

• Mentor and guide junior quality engineers fostering a culture of quality awareness and continuous improvement within the NPI team.

• Ensure compliance with relevant industry standards (e.g. ISO 9001 IATF 16949 if applicable) and customer-specific quality requirements.

Job Qualifications

• Bachelors degree in Engineering (Electrical Mechanical Industrial or equivalent technical field). Masters degree preferred.

• 5 years of experience in quality engineering with at least 2 years in a lead or senior role focusing on New Product Introduction (NPI) within a manufacturing environment.

• Proven experience with quality tools and methodologies including FMEA PPAP APQP SPC MSA 8D and Six Sigma.

• Strong understanding of product lifecycle management (PLM) and manufacturing processes.

• Demonstrated ability to lead cross-functional teams and drive quality initiatives from concept to production.

• Excellent analytical and problem-solving skills with a data-driven approach.

• Strong communication presentation and interpersonal skills with the ability to effectively interact with all levels of the organization and external partners.

• Proficiency in statistical analysis software (e.g. Minitab JMP) and quality management systems.

• ASQ certifications (CQE CSSBB) are highly desirable.

• Ability to travel domestically and internationally as required.

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Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.

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