Cloud Support Engineer

Warsaw - Poland

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Cloud Support Engineer

The Role:The Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications.

Your Focus:

Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
Implementation of Customer change requests in compliance with the Change Control regime.
Incident response including troubleshooting of the infrastructure related issues and collaboration with Technology teams on troubleshooting of platform related issues.
Strategy Platform administration and troubleshooting.
Maintaining high quality documentation for all related tasks.

Qualifications:

Technical education or experience in IT roles strongly preferred.
AWS Azure Linux GCP and containers (Kubernetes) experience strongly preferred.
Practical experience managing critical customer issues is a plus.
Must possess an enthusiastic personality and foster a positive work environment.
Strong written and verbal communication skills in English is a must. Fluency in German is a plus.
Well-organized with effective time management skills.
Team player - always willing to give support to others and ask for help if needed.
Ability to work independently.
Attention to detail.

Additional Information:

Available to work from the Warsaw office at least 3 days a week.

Additional Information :

The recruitment process includes online assessment as a first step (logic) - please check also your SPAM folder.

Remote Work :

Employment Type :

Full-time

Cloud Support EngineerThe Role:The Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications. Your Focus:Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as schedule...

Key Skills

Ruby
Mac Os
Computer Networking
Windows
TCP
Customer Support
Linux
Shell Scripting
VPN
Dns
Technical Support
Troubleshooting

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About Company

MicroStrategy

We provide powerful software solutions and expert services that empower every individual with actionable intelligence, helping enterprises unleash the full potential of their people and investments. Our analytics and mobility platform delivers high-performance business applications th ... View more

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