Care Coordinator – Salisbury Office
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About the Role
This is a varied and fast-paced role where you will be responsible for the smooth day-to-day running of the office while ensuring exceptional service delivery to our clients and Care Professionals. You will act as a central point of coordination helping to maintain high standards of care and operational efficiency.
Key Responsibilities
- Operations & Office Coordination
- Manage incoming calls and ensure consistent office cover during working hours
- Coordinate office schedules calendars and daily administrative activities
- Handle emails correspondence and office systems efficiently
- Maintain accurate client and staff records using electronic scheduling systems
- Identify and resolve service gaps to ensure seamless care delivery
- Monitor office supplies and maintain an organised workspace
- Support client needs including communication with families
- Assist with audits of client and Care Professional files
- Participate in the on-call rota
- Care Professional Coordination & Support
- Coordinate training inductions and team meetings
- Support recruitment activities including job advertising and interviewing
- Manage onboarding processes DBS checks and references
- Maintain staff compliance records and documentation
- Monitor scheduling systems and staff activity logs
- Organise staff engagement initiatives including annual staff surveys
- Ensure regular supervisions appraisals and support visits are scheduled
- Provide ongoing support and recognition to Care Professionals
Qualifications :
About You
Were looking for someone who is:
- Experienced in a coordination or scheduling role (care logistics or similar)
- Highly organised with excellent attention to detail
- Confident using IT systems (Microsoft Office/Google Suite and CRM systems)
- A strong communicator with excellent interpersonal skills
- Able to work both independently and as part of a team
- Calm and effective under pressure with strong prioritisation skills
- Positive resilient and solution-focused
- Empathetic and emotionally intelligent
Additional Information :
Why Join Home Instead Andover & East Wiltshire
- Be part of a caring community-focused organisation
- Work alongside a supportive and experienced team
- Make a genuine difference in peoples lives every day
- Opportunities for ongoing development and career progression
- Join a company that values and recognises its Care Professionals
Please note that this job is subject to Enhanced DBS check and reference with a Right to work check as part of the onboarding process.
Apply today to become a key part of a team that truly cares click apply now or call us on .
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Office Manager Experience
- Microsoft Office
- Customer Service
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Medical office experience
- Office Experience
- Front Desk
- Microsoft Excel
- Administrative Experience
About Company
Home Instead is the worlds leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CARE Professional t ... View more
