Service Department Market Research & Analytics Intern Summer 2026

Hoffman Estates, IL - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Are you a highly analytical and curious individual with a passion for understanding market dynamics and industrial technology Bosch Rexroth is seeking a motivated and detail-oriented intern to join our Service Department. This internship offers a unique opportunity to gain hands-on experience in market research and data analysis specifically focused on the US repair market for servo motors and drives.

You will play a crucial role in helping us understand market trends competitive landscapes and customer needs ultimately contributing to the strategic growth and efficiency of our service offerings.

Key Responsibilities:

Market Sizing & Segmentation:
- Research and analyze the overall size and growth trends of the US servo motor and drive repair market.
- Identify and segment the market by industry customer type (e.g. OEM End-User) and product type.
Competitive Analysis:
- Identify and profile key competitors in the US servo motor and drive repair market (e.g. independent repair shops other OEMs third-party service providers) along with gaining an understanding of our position in the in the US market from a pricing standpoint.
- Analyze their service offerings pricing strategies strengths weaknesses and market share (where data is available).
Customer Needs & Pain Points Analysis:
- Conduct secondary research (industry reports online forums competitor reviews) to understand common customer challenges and expectations related to servo motor and drive repair.
- Potentially assist with qualitative research (e.g. developing survey questions analyzing interview transcripts) if applicable.
Data Collection & Analysis:
- Gather data from various internal sources (e.g. CRM service records sales data) to identify trends in repair types failure modes and service demand.
- Utilize external data sources (e.g. industry reports trade publications economic data) to enrich analysis.
- Clean organize and analyze large datasets using tools like Microsoft Excel Power BI or similar.
Reporting & Presentation:
- Prepare clear concise and impactful reports and presentations summarizing research findings and insights.
- Present key findings to the Service Department leadership team and other relevant stakeholders.
Strategic Recommendations:
- Based on research and analysis contribute to identifying potential opportunities for Bosch Rexroth to expand or refine its servo motor and drive repair services.
- Suggest areas for process improvement or new service offerings.
Ad-Hoc Projects:
- Assist with other ad-hoc market research or data analysis projects as needed within the Service Department.

Qualifications :

Currently pursuing a Bachelors or Masters degree in Business Administration Marketing Economics Industrial Engineering Data Science or a related field.
Strong analytical and problem-solving skills with an ability to interpret complex data and draw actionable insights.
Proficiency in Microsoft Excel (pivot tables VLOOKUP advanced formulas) is essential.
Experience with data visualization tools (e.g. Power BI Tableau) is a strong plus.
Familiarity with market research methodologies and data collection techniques.
Excellent written and verbal communication skills with the ability to present information clearly and concisely.
Highly organized detail-oriented and able to manage multiple tasks effectively.
Self-motivated and able to work independently as well as collaboratively in a team environment.
Interest in industrial automation motion control or manufacturing industries is a plus.
Basic understanding of servo motors and drives or a willingness to learn quickly is advantageous.

Additional Information :

BOSCH is a proud supporter of STEM (Science Technology Engineering & Mathematics) Initiatives

FIRST Robotics (For Inspiration and Recognition of Science and Technology)
AWIM (A World In Motion)

By choice we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

Remote Work :

Employment Type :

Full-time

You will play a crucial role in helping us understand market trends competitive landscapes and customer needs ultimately contributing to the strategic growth and efficiency of our service offerings.

Key Responsibilities:

Market Sizing & Segmentation:
- Research and analyze the overall size and growth trends of the US servo motor and drive repair market.
- Identify and segment the market by industry customer type (e.g. OEM End-User) and product type.
Competitive Analysis:
- Identify and profile key competitors in the US servo motor and drive repair market (e.g. independent repair shops other OEMs third-party service providers) along with gaining an understanding of our position in the in the US market from a pricing standpoint.
- Analyze their service offerings pricing strategies strengths weaknesses and market share (where data is available).
Customer Needs & Pain Points Analysis:
- Conduct secondary research (industry reports online forums competitor reviews) to understand common customer challenges and expectations related to servo motor and drive repair.
- Potentially assist with qualitative research (e.g. developing survey questions analyzing interview transcripts) if applicable.
Data Collection & Analysis:
- Gather data from various internal sources (e.g. CRM service records sales data) to identify trends in repair types failure modes and service demand.
- Utilize external data sources (e.g. industry reports trade publications economic data) to enrich analysis.
- Clean organize and analyze large datasets using tools like Microsoft Excel Power BI or similar.
Reporting & Presentation:
- Prepare clear concise and impactful reports and presentations summarizing research findings and insights.
- Present key findings to the Service Department leadership team and other relevant stakeholders.
Strategic Recommendations:
- Based on research and analysis contribute to identifying potential opportunities for Bosch Rexroth to expand or refine its servo motor and drive repair services.
- Suggest areas for process improvement or new service offerings.
Ad-Hoc Projects:
- Assist with other ad-hoc market research or data analysis projects as needed within the Service Department.

Qualifications :

Currently pursuing a Bachelors or Masters degree in Business Administration Marketing Economics Industrial Engineering Data Science or a related field.
Strong analytical and problem-solving skills with an ability to interpret complex data and draw actionable insights.
Proficiency in Microsoft Excel (pivot tables VLOOKUP advanced formulas) is essential.
Experience with data visualization tools (e.g. Power BI Tableau) is a strong plus.
Familiarity with market research methodologies and data collection techniques.
Excellent written and verbal communication skills with the ability to present information clearly and concisely.
Highly organized detail-oriented and able to manage multiple tasks effectively.
Self-motivated and able to work independently as well as collaboratively in a team environment.
Interest in industrial automation motion control or manufacturing industries is a plus.
Basic understanding of servo motors and drives or a willingness to learn quickly is advantageous.

Additional Information :

BOSCH is a proud supporter of STEM (Science Technology Engineering & Mathematics) Initiatives

FIRST Robotics (For Inspiration and Recognition of Science and Technology)
AWIM (A World In Motion)

By choice we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

Remote Work :

Employment Type :

Full-time

Key Skills

Microsoft Office
Public Relations
Google Docs
Data Collection
MailChimp
Microsoft Word
Dermal Fillers
Microsoft Powerpoint
Research Experience
Microsoft Excel
Adobe Photoshop
Writing Skills

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About Company

Bosch Group

Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more

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