Role Summary
Drive end-to-end product and/or user experience design (including discovery ideation concepting UI/visual design wireframing prototyping and validation) to create digital solutions
Collaborate within cross-functional product or project teams aiming to create user experiences that lead to business impact (e.g. customer satisfaction/loyalty/retention self-servicing)
Serves as a design conduit for product or project teams while studying and analyzing user challenges / needs
Responsibilities
Understand study and analyze user needs and create journey maps user flows and storyboards in defining the aspirational CX and UX incorporating the industry best practices and UX principles
Design and deliver on-brand accessible cohesive and high-quality visual experiences as per Chubb Design System and brand guidelines validating the design direction and artifacts with the design leads or creative directors (e.g. Head of Experience Design)
Help digital product owners or project leaders define long and short-term vision and roadmap for digital products applications or solutions
Create wireframes as per customer needs produce prototypes and test/validate the UX
Keep the engineer-focused mindset in creating the wireframes with a deep consideration for responsive design and robustness of the design solutions
Responsible for the review and validation of the implemented front-end work while preparing developer-friendly UI handoff artifacts and technical annotations
Collaborate with other designers within and cross-team to solve design challenges and maintain a level of design consistency and coherence across Teams Domains products and largely the overall Chubbs digital ecosystem
Qualifications
Associate/Bachelor/Masters degree in design fields (e.g. graphic communication media industrial) computer science HCI psychology marketing etc.; and/or certification in UX/UI
5 years of hands-on UX experience preferred
Experience with Fintech products is an advantage.
Prior experience as a product designer or UX/UI designer
Graphic and visual design skills including use of a diverse set of software such as Figma Adobe Suite OmniGraffle Balsamiq Azure or other relevant tools
Experience with designing quality consumer products in keeping with design trends
Experience with conducting user research usability testing A/B testing rapid prototyping
High proficiency in using design tools (e.g. Figma Adobe Suite Sketch)
Experience working in an Agile setting (or willingness to learn Agile ways of working)
Required Experience:
IC
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.