Community Manager
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Who we are:
Lets have fun shaping your future!
We are Socialpoint a world-renowned mobile game studio proudly part of the Zynga & Take-Two Interactive family. Were the creators of hits like Dragon City Two Dots Top Troops and Monster Legends loved by hundreds of millions of players around the craft the best social games bringing joy from Barcelona to the world. Now we want to bring the world to Barcelona! At Socialpoint work and play intertwine seamlessly and we celebrate the diversity that makes us stronger. No matter who you are or where youre from youre welcome here. Join us for a future where making games is as thrilling as playing them!
Position Overview
Were looking for a Community Manager to lead the ongoing operational management and development of the social community for our Puzzle RPG product.
You will help develop and implement strategies that foster a two-way conversation between players and development. Youll dive deep into understanding the holistic and dynamic landscape of community forums social media channels emerging platforms and audiences within those channels to deliver business results.
This role sits at the intersection of players and the product. You will create social media content to support live operations marketing and own and improve KPIs including sentiment and engagement that connect directly to product success.
What Youll Do:
- Bridge the gap between players and devs: Communicate our product vision to players and be the voice of the community for our development team by sharing insights and trends that are meaningful to product success.
- Drive community marketing: Execute engaging community-driven marketing programs and campaigns.
- Create standout content: Work with creative and strategic teams in the creation of original and dynamic content. Manage the editorial content of our owned social and community channels while owning the associated KPIs for each.
- Foster partnerships: Build and manage partnerships with content creators and internal creative teams to drive product vision the player experience.
- Partner with Customer Experience and VIP teams to optimize and improve player sentiment and retention.
What You Bring:
- 4 years of experience in a community management or social media coordination role preferably within the games industry.
- Experience building communities in key channels such as Discord Reddit and private messenger platforms.
- Experience building brands on social media (Instagram Facebook and Twitter) with a proven track record.
- Experience in moderating community discussions with large active communities including the creation of style guides tone and response strategies.
- Independent creation and successful execution of community-focused marketing campaigns tied to specific business goals such as growth engagement retention reactivation or revenue.
- Ability to identify and track relevant community KPIs and experience with social media management tools such as Sprout Social Sprinklr and Social Studio.
- Effective time management and project management skills
- .Excellent verbal and written communication skills.
- A Bachelors Degree.
Bonus Points:
- YouTube experience is considered a strong asset.
Whats in it for you as a Socialpointer
- Hybrid working model: we ask you to come to our Barcelona office at least 2 days per week
- A generous 25 days of annual leave plus public holidays
- Private medical insurance for you and your family to keep your health bar full
- Disability and life insurance
- Choose from the latest iOS or Android device when you join (phone or tablet)
- Free language lessons in English Spanish and Catalan
- Spotify Premium to add the perfect soundtrack to your adventure
- Legendary social events and parties to let off some steam
- Take-Two Interactive employee stock purchase plan (eligibility criteria applies)
- Professional development budget for skills training
Onsite perks include:
- State of the art gym facilities
- Free breakfast lunch and specialty coffee
- Onsite physiotherapist and hairdresser (no wallet needed!)
The list goes on and on so get your game on and apply now! Click Apply to level up and submit your application in English.
We are proud to be an equal opportunity employer which means we are committed to creating and celebrating diverse thoughts cultures and backgrounds throughout our organization. Employment with us is based on substantive ability objective qualifications and work ethic not an individuals race creed color religion sex or gender gender identity or expression sexual orientation national origin or ancestry alienage or citizenship status physical or mental disability pregnancy age genetic information veteran status marital status status as a victim of domestic violence or sex offenses reproductive health decision or any other characteristics protected by applicable law.
As an equal opportunity employer we are committed to providing the necessary support and accommodation to qualified individuals with disabilities health conditions or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at to request any accommodations or for support related to your application for an open position.
Please be aware that Socialpoint does not conduct job interviews or make job offers over third-party messaging apps such as Telegram WhatsApp or others. Socialpoint also does not engage in any financial exchanges during the recruitment or onboarding process and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack and you should not engage. Socialpoints in-house recruitment team will only contact individuals through their official Company email addresses (i.e. via a email domain).
Required Experience:
IC
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
