Job Purpose and Impact
The Import Documentation Supportis responsible formanaging the complete import documentation workflow to ensuretimely compliant andaccurateinternational shipments. This role coordinates with suppliers freight forwarders customs brokers and internal teams to ensure that all documentssuch as commercial invoices bills of lading packing lists certificates and regulatory documentsare receivedvalidated and processed to support smooth customs clearance and ontime delivery.
Key Accountabilities
- Import Document Management
- Receive and verify import document packs including invoices bills of landing packing lists certificates of analysis certificates of origin and insurance documents.
- Track expected arrivals and ensure documentation aligns with shipment timelines.
- Ensure all documents meet import compliance requirements including product descriptions HS codes weights quantities and Incoterms.
- Systems & Record Accuracy
- Maintain accurate documentation records in internal systems.
- Upload and archive all import documentation in accordance with corporate traceability and audit standards.
- Customs & Compliance Coordination
- Provide validated document packs to customs brokers and respond promptly to requests.
- Confirm regulatory requirements are met for each shipment.
- Support FSQR and regulatory processes by ensuring required documents are available.
- Stakeholder Communication
- Communicate with suppliers to obtain missing or corrected documents.
- Notify internal teams of shipment status and documentation readiness.
- Liaise with logistics providers regarding delivery and routing specifics.
- Identify documentation discrepancies early and escalate where required.
- Follow up with carriers when documentation mismatches occur.
- Support rootcause analysis on recurrent documentation issues.
- Recommend enhancements to documentation processes.
- Contribute to SOPs related to import flows and document control.
- Other Duties as Assigned
Qualifications
Minimum Qualifications
- Experience working withinsupplychainlogistics or import/export documentation.
- Strong attention to detail and ability to interpret commercial and shipping documents.
- Understanding of Incoterms and import regulations.
- Experience in food or ingredient imports.
- Familiarity with SAP and SharePoint.
- Knowledge of regulatory documentation (COA RSPO COO etc.).
Job Purpose and Impact The Import Documentation Supportis responsible formanaging the complete import documentation workflow to ensuretimely compliant andaccurateinternational shipments. This role coordinates with suppliers freight forwarders customs brokers and internal teams to ensure that all doc...
Job Purpose and Impact
The Import Documentation Supportis responsible formanaging the complete import documentation workflow to ensuretimely compliant andaccurateinternational shipments. This role coordinates with suppliers freight forwarders customs brokers and internal teams to ensure that all documentssuch as commercial invoices bills of lading packing lists certificates and regulatory documentsare receivedvalidated and processed to support smooth customs clearance and ontime delivery.
Key Accountabilities
- Import Document Management
- Receive and verify import document packs including invoices bills of landing packing lists certificates of analysis certificates of origin and insurance documents.
- Track expected arrivals and ensure documentation aligns with shipment timelines.
- Ensure all documents meet import compliance requirements including product descriptions HS codes weights quantities and Incoterms.
- Systems & Record Accuracy
- Maintain accurate documentation records in internal systems.
- Upload and archive all import documentation in accordance with corporate traceability and audit standards.
- Customs & Compliance Coordination
- Provide validated document packs to customs brokers and respond promptly to requests.
- Confirm regulatory requirements are met for each shipment.
- Support FSQR and regulatory processes by ensuring required documents are available.
- Stakeholder Communication
- Communicate with suppliers to obtain missing or corrected documents.
- Notify internal teams of shipment status and documentation readiness.
- Liaise with logistics providers regarding delivery and routing specifics.
- Identify documentation discrepancies early and escalate where required.
- Follow up with carriers when documentation mismatches occur.
- Support rootcause analysis on recurrent documentation issues.
- Recommend enhancements to documentation processes.
- Contribute to SOPs related to import flows and document control.
- Other Duties as Assigned
Qualifications
Minimum Qualifications
- Experience working withinsupplychainlogistics or import/export documentation.
- Strong attention to detail and ability to interpret commercial and shipping documents.
- Understanding of Incoterms and import regulations.
- Experience in food or ingredient imports.
- Familiarity with SAP and SharePoint.
- Knowledge of regulatory documentation (COA RSPO COO etc.).
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