Service Manager
Share
Job Location:
La Grange, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Automotive Service Manager
Alpha One Ford La Grange TX
About Alpha One Ford
Alpha One Ford is a fast-growing dealership in the heart of La Grange dedicated to providing Small Town Service with Big City Professionalism. Our Service Department is the heartbeat of our dealership and we pride ourselves on transparency speed and technical excellence. We are looking for a high-energy Service Manager who can lead our team of technicians and advisors to deliver a world-class customer experience.
Job Description
Alpha One Ford is seeking a proactive and results-oriented Automotive Service Manager. You will be responsible for the entire service operation including workflow management shop productivity and customer satisfaction. The ideal candidate is a leader who understands how to balance technical requirements with business goals ensuring our shop runs at peak efficiency while maintaining the highest safety standards.
Job Type
- Full-Time
Schedule
- Monday through Friday
- Rotating Saturdays (as needed)
- Standard Service Hours
Pay
$90000.00 plus (depending on candidate experience)
Key Responsibilities
- Departmental Leadership: Recruit train and mentor a high-performing team of Service Advisors and Technicians.
- Workflow Optimization: Manage shop capacity and technician dispatching to ensure high productivity and quick turnaround times.
- Customer Relations: Act as the final point of contact for customer concerns ensuring every guest leaves satisfied.
- Financial Management: Monitor P&L control shop supplies and manage labor rates to meet dealership goals.
- Compliance: Ensure all warranty claims are processed accurately and that the shop meets all safety and environmental regulations.
Qualifications
- 3 years of experience in Automotive Service Management (Ford experience preferred).
- Strong understanding of manufacturer warranty processes and labor operations.
- Excellent communication skills with the ability to coach and develop staff.
- Proficiency with Dealership Management Systems (DMS) and service scheduling software.
Why Join Alpha One Ford
- Growth Opportunity: Lead a department with significant potential for retail and wholesale expansion.
- Supportive Culture: Work for a dealership that values the Service Department as a critical profit center.
- Community Values: Enjoy the stability and pace of a respected dealership in a great Texas community.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan with company match
- Vacation and sick time
- Employee vehicle purchase and service discounts
- Ongoing Ford factory training and certification support
Equal Opportunity Employer Statement
Alpha One Ford is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on race color religion sex national origin age disability veteran status marital status sexual orientation gender identity or any other protected characteristic as defined by federal state or local law.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Alpha One Ford is 25 miles east of Bastrop, it's worth the drive! We are seeking a Ford Certified Collision Technician to join our growing team! The right candi...
