DescriptionThe Cobrand and Partner Product organization within JPMorgan Chases Consumer & Community Banking (CCB) division is dedicated to delivering innovative customer-centric solutions that power some of the worlds most recognized brands and strategic partnerships. Our team manages end-to-end product development and delivery for cobrand credit cards and partner platforms driving value for millions of customers and supporting multi-billion dollar business relationships. We collaborate closely with internal stakeholders and external partners to ensure seamless integration operational excellence and a best-in-class user experience. By leveraging advanced technology data-driven insights and agile methodologies we continuously evolve our products to meet changing market needs and exceed customer expectations.
The Cobrand and Partner Product organization within JPMorgan Chases Consumer & Community Banking (CCB) division delivers innovative customercentric solutions that power leading brands and strategic partnerships. We manage endtoend product development and delivery for cobrand credit cards and partner platforms driving value for millions of customers and supporting multibilliondollar relationships. By leveraging advanced technology datadriven insights and agile methodologies we integrate seamlessly with partners uphold operational excellence and continuously evolve to meet market needs and exceed customer expectations.
Job Responsibilities
- Delivery and release management
- Manage and coordinate product and feature releases ensuring timely highquality delivery aligned to product strategy and the end user experience.
- Develop and maintain release schedules runbooks documentation and status reports; facilitate crossfunctional communication and remove impediments.
Track progress across the product lifecycle proactively identify risks and implement mitigation strategies; manage dependencies across teams and products.
Agile ways of working and metrics
- Utilize Jira Align and Jira to manage backlogs epics features and stories; maintain strict hygiene to ensure data accuracy and completeness.
- Monitor and report sprint and flow metrics (e.g. velocity burndown completion rate predictability cycle time) and drive continuous improvement.
- Lead Product Health meetings and quarterly/PI planning aligning on priorities dependencies and next steps; maintain Product Cabinet engagement.
Summarize and analyze agile metrics and ensure Product Agility Tool certification; support PAT site integration and related standards.
Governance risk and control oversight
- Ensure strict adherence to governance risk and control requirements throughout delivery (including new business initiative controls).
- Manage NBI controls endtoend: track submissions address red flags and monitor flags in Jira Align; ensure required approvals before work progresses.
- Prepare and maintain Portfolio Health Reports (PHR) covering business readiness governance controls agility controls and financial forecasting.
- Oversee PHR controls: intake management delivery monitoring incident management portfolio management; monitor aging epics and readiness.
- Identify and manage work risks including LRCC mitigation observations; partner with Area Product Owners (APOs) to assess control effectiveness and improve.
Oversee access management and implement risk mitigation strategies; ensure PXT controls and operating standards are consistently met.
Reporting and executive insights
- Prepare and deliver Align status reports for clear visibility into product health risks and progress.
- Develop and present executiveready reports and dashboards to share quarterly progress key achievements risks and strategic recommendations.
- Build a metric taxonomy linking epics/features to outcomes and controls; ensure reporting accuracy through data quality checks and documentation.
- Financial management and supplier oversight
- Track supplier costs and collaborate with technology finance partners on financial planning and variance analysis.
- Monitor financial performance including run rate and yeartodate variance; ensure operations remain within budget and aligned to strategic priorities.
- Stakeholder management and communication
- Partner closely with product technology risk audit operations finance and external partners to align priorities and resolve conflicts.
Communicate complex topics simply and credibly across executive and delivery audiences; drive timely welldocumented decisions through governance forums.
Minimum qualifications:
- 5 years of experience (or equivalent expertise) in product delivery release management or a relevant domain.
- Demonstrated ability to execute operational management and change readiness activities across complex crossfunctional programs.
- Strong understanding of the product lifecycle with a proven track record managing largescale releases and deployments.
- Handson experience with agile methodologies and tools (Jira Align and Jira) including reporting and data management.
- Analytical mindset focused on user experience outcome delivery and continuous improvement strong communication and collaboration skills.
Experience establishing and operating within governance risk and control frameworks; ability to embed controls into agile delivery.
Preferred qualifications:
- Experience in financial services or technology industries; familiarity with partner/cobrand card programs is a plus.
- Certified Scrum Master (CSM) or Product Owner (CSPO); additional certifications (e.g. SAFe PMP CISA/CRISC) beneficial.
- Experience with portfolio health reporting (PHR) PAT/Product Agility Tool certification Product Cabinet engagement and NBI controls.
- Exposure to finance partnership and supplier cost tracking including runrate monitoring and YTD variance analysis.
Additional information: Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting
Required Experience:
Exec
DescriptionThe Cobrand and Partner Product organization within JPMorgan Chases Consumer & Community Banking (CCB) division is dedicated to delivering innovative customer-centric solutions that power some of the worlds most recognized brands and strategic partnerships. Our team manages end-to-end pro...
DescriptionThe Cobrand and Partner Product organization within JPMorgan Chases Consumer & Community Banking (CCB) division is dedicated to delivering innovative customer-centric solutions that power some of the worlds most recognized brands and strategic partnerships. Our team manages end-to-end product development and delivery for cobrand credit cards and partner platforms driving value for millions of customers and supporting multi-billion dollar business relationships. We collaborate closely with internal stakeholders and external partners to ensure seamless integration operational excellence and a best-in-class user experience. By leveraging advanced technology data-driven insights and agile methodologies we continuously evolve our products to meet changing market needs and exceed customer expectations.
The Cobrand and Partner Product organization within JPMorgan Chases Consumer & Community Banking (CCB) division delivers innovative customercentric solutions that power leading brands and strategic partnerships. We manage endtoend product development and delivery for cobrand credit cards and partner platforms driving value for millions of customers and supporting multibilliondollar relationships. By leveraging advanced technology datadriven insights and agile methodologies we integrate seamlessly with partners uphold operational excellence and continuously evolve to meet market needs and exceed customer expectations.
Job Responsibilities
- Delivery and release management
- Manage and coordinate product and feature releases ensuring timely highquality delivery aligned to product strategy and the end user experience.
- Develop and maintain release schedules runbooks documentation and status reports; facilitate crossfunctional communication and remove impediments.
Track progress across the product lifecycle proactively identify risks and implement mitigation strategies; manage dependencies across teams and products.
Agile ways of working and metrics
- Utilize Jira Align and Jira to manage backlogs epics features and stories; maintain strict hygiene to ensure data accuracy and completeness.
- Monitor and report sprint and flow metrics (e.g. velocity burndown completion rate predictability cycle time) and drive continuous improvement.
- Lead Product Health meetings and quarterly/PI planning aligning on priorities dependencies and next steps; maintain Product Cabinet engagement.
Summarize and analyze agile metrics and ensure Product Agility Tool certification; support PAT site integration and related standards.
Governance risk and control oversight
- Ensure strict adherence to governance risk and control requirements throughout delivery (including new business initiative controls).
- Manage NBI controls endtoend: track submissions address red flags and monitor flags in Jira Align; ensure required approvals before work progresses.
- Prepare and maintain Portfolio Health Reports (PHR) covering business readiness governance controls agility controls and financial forecasting.
- Oversee PHR controls: intake management delivery monitoring incident management portfolio management; monitor aging epics and readiness.
- Identify and manage work risks including LRCC mitigation observations; partner with Area Product Owners (APOs) to assess control effectiveness and improve.
Oversee access management and implement risk mitigation strategies; ensure PXT controls and operating standards are consistently met.
Reporting and executive insights
- Prepare and deliver Align status reports for clear visibility into product health risks and progress.
- Develop and present executiveready reports and dashboards to share quarterly progress key achievements risks and strategic recommendations.
- Build a metric taxonomy linking epics/features to outcomes and controls; ensure reporting accuracy through data quality checks and documentation.
- Financial management and supplier oversight
- Track supplier costs and collaborate with technology finance partners on financial planning and variance analysis.
- Monitor financial performance including run rate and yeartodate variance; ensure operations remain within budget and aligned to strategic priorities.
- Stakeholder management and communication
- Partner closely with product technology risk audit operations finance and external partners to align priorities and resolve conflicts.
Communicate complex topics simply and credibly across executive and delivery audiences; drive timely welldocumented decisions through governance forums.
Minimum qualifications:
- 5 years of experience (or equivalent expertise) in product delivery release management or a relevant domain.
- Demonstrated ability to execute operational management and change readiness activities across complex crossfunctional programs.
- Strong understanding of the product lifecycle with a proven track record managing largescale releases and deployments.
- Handson experience with agile methodologies and tools (Jira Align and Jira) including reporting and data management.
- Analytical mindset focused on user experience outcome delivery and continuous improvement strong communication and collaboration skills.
Experience establishing and operating within governance risk and control frameworks; ability to embed controls into agile delivery.
Preferred qualifications:
- Experience in financial services or technology industries; familiarity with partner/cobrand card programs is a plus.
- Certified Scrum Master (CSM) or Product Owner (CSPO); additional certifications (e.g. SAFe PMP CISA/CRISC) beneficial.
- Experience with portfolio health reporting (PHR) PAT/Product Agility Tool certification Product Cabinet engagement and NBI controls.
- Exposure to finance partnership and supplier cost tracking including runrate monitoring and YTD variance analysis.
Additional information: Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting
Required Experience:
Exec
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