Associate Linux Engineer

An Associate in the SMB Linux Support Team plays a crucial role in providing frontline technical support to end-users and ensuring the smooth operation of Linux-based systems. This entry-level position offers an opportunity to learn and develop foundational skills in Linux system administration and technical support.

Roles and responsibilities...

• Respond promptly to user inquiries and technical issues related to Linux systems.
• Escalate issues to higher-level support teams when necessary ensuring timely resolution.
• Developing your expertise in the vast suite of technologies we work with.
• Communicate technical information clearly to end-users ensuring a positive and supportive experience during support interactions.
• Engage in training sessions to expand knowledge of Linux systems and support procedures.
• Attending and contributing to daily Linux standups.
• Having fun alongside some of the best engineers in the industry!

Skills and experience required...

1. Linux Fundamentals:
   • Basic understanding of Linux operating systems including installation configuration and troubleshooting. Most noticeably:
     1. RedHat based distributions (CentOS Fedora RHEL)
     2. Debian based distributions (Ubuntu Debian)
2. IT Support Concepts:
   • Familiarity with fundamental concepts of IT support incident management and ticketing systems.
   • Understanding of how DNS works
   • Knowledge in the creation and maintenance of SSL certificates
3. Networking Basics:
   • Understanding of networking concepts and protocols as it relates to Linux system administration.
4. Security Awareness:
   • Awareness of basic security measures and practices related to Linux systems
5. Backups Technologies
   • Commvault
   • Bacula
6. Experience with Linux System Administration
   • RedHat based distributions (CentOS Fedora RHEL)
   • Debian based distributions (Ubuntu Debian)

At ANS weve created a place where everyone can be themselves and we empower our people to get the job done. Openness ambition honesty and passion are what drive us every day. We are bold courageous and innovative and we do it like no other. We invest in our training development health and more we give you the benefits and flexibility to maintain a happy work-life balance.

Were proud of the inclusive fun dynamic environment weve created. Its a safe space that works for dont have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more atLinkedIn pages.

Whats in it for you
With fantastic benefits an inclusive culture and a cool office space were your kind of workplace.

Company benefits

• As standard:25 daysholiday plus you can buy up to5 moredays
• A little extra:well give you yourbirthday offand an extracelebration dayfor whatever you want!Tying the knotYou get 5 days additional holiday in the year you get married. Oh and 5volunteer days!
• Private health insurance
• Pension contribution match and 4 x life assurance
• Flexible workingandwork from anywherefor up to 30 days per year (some exceptions)
• Maternity: 16 weeks full pay Paternity: 3 weeks full pay Adoption: 16 weeks full pay
• Company social events get ready for a jam-packed calendar
• Electric car scheme
• 12 days of personal growth development time

ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly regardless of age disability gender reassignment gender expression marriage and civil partnership pregnancy and maternity race religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.