Pool Concierge Seasonal, Pool Snack Bar (Caesars Atlantic City)
Share
Job Location:
Atlantic City, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Responsible for managing pool reservations for seating and answering all guest inquiries. Assist with any and all guest needs and helps to maintain cleanliness of the pool deck area. Provides the highest level of guest service ensuring guests have a memorable experience. $18.00 per hour.
Responsibilities
Responsible for making reservations monitors bookings and upsells daybeds and cabanas to guests.
Responsible for enforcing pool rules securing designated areas and ensuring all guests have designated wristbands for access.
Provides a warm welcome to guests experiencing the pool area.
Responsible for communicating to pool attendants designated seating and ensuring guest is properly escorted to seats.
Providing towels to guests if requested.
Familiarize yourself with retail products to offer to guests in pool area. Handles all retail sales to include sun care and after sun products.
Effectively handles credit card and room charges for reservations according to established procedures.
Maintains a clean safe and well-organized area.
Stock pool desk with all needed supplies (ie. paperwork wristbands and desk supplies).
Treats guests with courtesy and respect at all times.
Remains appropriately groomed and follows established guidelines for dress code.
Notifies the supervisor or manager immediately of any problems at the pool requiring attention (ie. guest injury guest employee conflict guest intoxication etc.)
May perform additional duties as assigned by pool/spa management.
Qualifications
High School diploma or G.E.D. certificate. Prior customer service experience required. Excellent customer service skills. Excellent interpersonal and communication skills. Ability to work in a fast-paced environment and multi-task.
PHYSICAL DEMANDS:
- Ability to lift and carry approximately 25-50 pounds if needed.
- Tolerance to work near extreme heat for extended periods of time.
- Visual abilities needed to effectively monitor the activity taking place in the pool area.
Key Skills
- Commissioning
- Bricklayer
- Bar Management
- Cafe
- Customer Support
About Company
Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 ... View more
