Chief Culture & Community Officer (CCO)
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Chief Culture & Community Officer
(The Heartbeat of the Brand)
Mission
Build and activate theGood Trouble movement turning customers into community and community into evangelists creators and repeat buyers.
What This Role Really Does
This personmakes Good Trouble feel like something you belong to not just something you buy.
Key Outcomes
Build anational Troublemaker community
Launchmembership / subscription ecosystem
Driverepeat purchase lifetime value
Createambassador creator network
Turn events intomovement-building moments
Core Responsibilities
Design and launch:
Troublemaker Collective (membership program)
Ambassador / affiliate program
Community events (Chicago national)
BuildCRM community engagement strategy (Klaviyo Substack etc.)
Activate storytelling:
Founder-led
Customer stories
Cultural narratives (music impact leadership)
Ownretention engagement and loyalty metrics
Partner with CMO on content and CRO on conversion
Ideal Profile
Built community at brands like:
Soho House Nike Glossier Peloton Revolve or a cultural startup
Obsessed withbelonging identity and experience
Understands how to turnaudience tribe movement
Required Experience:
Chief
Key Skills
- Mold Remediation
- Succession Planning
- Employee Evaluation
- Basic Math
- Host/Hostess Experience
- Restoration
- Restoration Industry Experience
- Water Damage Restoration
- Emergency Management
- Auto Restoration
- Fire Restoration
- Financial Report Interpretation
About Company
Bookkeeper Job Responsibilities:A Bookkeeper maintains records of financial transactions by establishing accounts; posting transactions; ensure accounting requi...
