Customer Service – Contract Administrator
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Job Location:
South Windsor, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
About Us
We offer single-source facilities services solutions including engineering design installation repair maintenance and operations for commercial real estate financial healthcare technology educational and industrial facilities.
Job Summary
New England Mechanical Services Inc. is seeking a Customer Service-Contract Administrator to work on-site in our South Windsor headquarters office. This position will ensure timely and accurate weekly processing of and support for all new and existing sales agreements.
This role is integral in our back-office operations and has customers facing responsibilities which require clear concise and professional communication via email phone conversation as well as via customer supporting documentation.
#nemsi
Essential Duties & Responsibilities
- Support the Sales team with contract administration activities including coordination and documentation.
- Review customer agreements for accuracy completeness and compliance with internal requirements.
- Enter contracts and related data into the ERP system and track sales activity in Microsoft Dynamics.
- Partner closely with Operations teams to ensure accurate and up-to-date data including contractual obligations asset lists terms and conditions and purchase orders.
- Maintain thorough documentation of customer requirements contract changes amendments and updates to key data points.
- Execute established processes consistently with a strong focus on accuracy and attention to detail.
- Proactively communicate and follow up with internal stakeholders and external customers to maintain workflow continuity and meet business needs.
- Help ensure the smooth flow of work by identifying issues early and supporting timely resolution
- Other related duties as required.
Qualifications
- Minimum 2-year degree required.
- 5 years related experience.
- Proficiency with computers and strong skills in Microsoft Office Products including Outlook and Teams. Dynamics experience a plus.
- A basic understanding of cost accounting with hands-on experience working in an ERP system.
- Must possess strong organizational skills critical thinking accuracy and follow up skills.
- Communicate clearly and effectively with supervisors and crew members.
- Ability to prioritize a time sensitive workload
Physical Demands
This position is in-person in an office working environment.
Equal Opportunity Employer
Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
Geographic Disclosure
As a leading provider of mechanical and electrical construction facilities services and energy infrastructure we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Required Experience:
Unclear Seniority
Key Skills
About Company
EMCOR Group, Inc NYSE EME is a global leader in mechanical and electrical construction services, facilities services, energy infrastructure, sustainability and green building services for businesses, organizations, hospitals, education facilities and government
