Lead Customer Service Engineer

Pune - India

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

At Cadence we hire and develop leaders and innovators who want to make an impact on the world of technology.

Job ResponsibilitiesProvide 1st-line technical support to end users for all Romax products from basic inquiries to complex application product training and live demonstrations for both pre-sales and post-sales and contribute to customer-funded professional services projects involving Romax technical knowledge content including how-to articles presentations and with the Romax user community and support forums to share expertise and grow with internal sales services and R&D teams to share user feedback and improve product KPIs for responsiveness and quality in customer support are consistently met or or Masters degree in Mechanical Engineering or related discipline.23 years of industry experience in a relevant field such as powertrain drivetrain or transmission system design testing or communication and interpersonal skills with an ability to simplify complex technical level of self-organization time management and ability to meet to work collaboratively in a team be eligible to work in the U.S. and able to travel domestically and internationally up to 10% of the time. Preferred:Experience using Romax or Adams simulation with Finite Element Analysis tools such as MSC Nastran or of mechanical transmission components such as bearings gears and with CAD systems (CATIA Creo SolidWorks).Experience using MATLAB and/or SkillsCustomer Technical SupportMechanical EngineeringRomax/Adams Simulation SoftwareCommunication and PresentationFEA Tools (e.g. MSC Nastran ANSYS)CAD Tools (CATIA Creo SolidWorks)Project ManagementDrivetrain and Transmission AnalysisTraining DeliveryMatlab/Python Programming

Were doing work that matters. Help us solve what others cant.

Required Experience:

At Cadence we hire and develop leaders and innovators who want to make an impact on the world of technology.Job ResponsibilitiesProvide 1st-line technical support to end users for all Romax products from basic inquiries to complex application product training and live demonstrations for both pre-sa...

Key Skills

Typing
Data Entry
Customer Service
Basic Math
Computer Skills
Windows
Banking
Upselling
Pricing
Sanitation
Cash Handling
Stocking

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About Company

Cadence Systems

Do you want to shape the future of technology? Cadence is leading the charge to solve some of technology’s toughest challenges. We work with the world’s most innovative companies, across a growing range of industries. Major trends that you hear about everyday – like artificial intell ... View more

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