Specialist, Communications & Integration
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Job Location:
Orlando, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY:
The Digital & Technology team is focused on driving Guest and Team Member experiences to evolve and enhance the Guest and Team Member experience across Universal Destinations & Experiences: Universal Orlando Universal Studios Hollywood Universal Studios Japan New Ventures and Virtual Destinations. The Integration Specialist will play a pivotal role supporting the daily operations support and integration efforts for the Team Members across the Digital & Technology Team.
The Integration Specialist serves as a central resource for project coordination onboarding and division specific learning & development. This role ensures Team Members are equipped with the tools information and support needed to succeed by providing support and governance surrounding setup space planning and D&T orientation for the division. Additionally the Integration Specialist partners with leadership to enhance Team Member experience through culture-building initiatives efforts and continuous development support.
MAJOR RESPONSIBILITIES:
- Lead and govern divisional office coordination responsible for aligning tools resources and operational information to support team productivity.
- Lead space planning initiatives across the division and act as the primary liaison for company communications impacting Team Member workspaces (e.g. Hurricane Support Safety EHS).
- Partner with D&T HR Business Partner team to facilitate direct distribution of recognition programs at both the Company and Division levels.
- Govern the divisions SharePoint site to support departmental needs drive effective communication and provide consistent messaging division-wide.
- Serve as the Digital & Technology liaison between HR Integration and Leadership teams to streamline processes and provide timely updates on department led education programs.
- Provide governance of existing programs supporting new hires and ensure consistent support for division specific Team Member development.
- Develop standardize and provide governance of departmental specific onboarding and orientation plans providing ongoing support post-launch.
- Support division-wide TSAT (Team Member Satisfaction) initiatives including planning and execution.
- Collaborate with the Sr. Manager Communication & Integration to support Back of House culture efforts including management of Poppulo screens division signage and other engagement tools.
- Will serve as a project coordinator to support division special projects (e.g. vendor communications summer event and HHN assistance and translation services) as needed.
- Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
- Performs other duties as assigned.
EDUCATION:
- Bachelors degree is preferred.
EXPERIENCE:
- 2 years experience in a support role and/or training is required;
- or equivalent combination of education and experience.
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal Orlando Resort. Here you can.
Required Experience:
IC
Key Skills
- APIs
- Jenkins
- REST
- Python
- SOAP
- Systems Engineering
- Service-Oriented Architecture
- Java
- XML
- JSON
- Scripting
- Sftp
