Non Commissioned Automotive Sales
Murfreesboro, TN - USA
Job Summary
About Nelson Mazda Murfreesboro
At Nelson Mazda Murfreesboro were committed to redefining the car buying experience. Our no-haggle one-price policy ensures every customer receives honest transparent pricing no surprises no pressure. We prioritize a seamless customer-first experience that makes buying a car simple and enjoyable.
Position Summary
We are seeking a Customer Journey Specialist to guide our customers throughout their entire vehicle purchase process. This is a full-time non-commission role focused on delivering exceptional service clear communication and trusted advice in a no-pressure environment.
First Year Earning Potential: $60000 - $90000
Essential Duties and Responsibilities
- Welcome and consult with customers to understand their vehicle needs
- Present transparent one-price vehicle options clearly and confidently
- Manage the full vehicle purchase process including paperwork financing trade-ins and delivery
- Present and explain available vehicle protection packages after financing ensuring customers understand their options without pressure
- Maintain consistent proactive communication to build and maintain customer relationships
- Collaborate with dealership teams to ensure a smooth customer experience
- Uphold a non-commissioned no-haggle sales approach
Qualifications
- Strong communication and interpersonal skills
- Commitment to delivering exceptional customer service
- High level of integrity and professionalism
- Demonstrates a consistent commitment to excellence in performance and attitude
- Thrives in a collaborative team-first environment with a shared focus on success
- Ability to multitask and manage customer needs effectively
- Previous experience in sales or customer service preferred but not required
- Ability to work in a fast-paced team-oriented environment
Work Environment
This position requires working at our dealership in Murfreesboro TN. Saturdays and some evening work is required.
Benefits
- 401(k) with company match up to 6%
- Comprehensive health insurance plans
- Paid time off (PTO) available after 90 days of employment
- Volunteer time off (VTO) to support community involvement
Equal Opportunity Employer Statement
Nelson Mazda Murfreesboro is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability veteran status or any other protected status in accordance with federal state and local laws.
Key Skills
About Company
$4,000 salary per month during first 90 days of training then plus Bonus! Nelson Auto Group is changing the way people buy cars! At Nelson, we believe our guest...