Entrenchment Banker
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Provide a responsive pro-active and proficient personal relationship banking service to a portfolio of customers in order to grow market share and retain existing business.
- Establish and build superior relationship in the assigned portfolio by delivering the seamless expected level of service specifically focusing on a proactive contact or calling strategy and program.
- Interact and build strong relationships with relevant stakeholders and business partners (e.g Credit Personalization Digital and E-commerce Affluent Team Branch Team Global Markets etc.) in order to provide a seamless solution to the clients banking requirement
- Ensures an efficient on boarding experience for the customer to minimize the switching impact.
- Manage the Cost of Sales through evaluation of margins cost of service and the utilization of multichannel delivery strategies such as actively managing client migration onto the digital banking channels
- Acquire and retain quality business in line with the Customer Value Proposition segment income specifications acquisition targets and segment strategy to increase market share.
- Ensure value add to customers while growing the bank profitability through financial advisory to clients cross-selling with a focus on wealth creation and lending opportunities.
- Measure track and manage sales targets and budgets for the portfolio
Qualifications :
- Bachelors degree in Business Studies or a related field from a recognized university
- At least 2 years branch banking experience with proven performance track record
- Exposure to customer service required
- Previous sales experience
- Good knowledge of Personal Banking value proposition
- Sound knowledge of bank products/services for Personal Banking clients
- Knowledge of the risk management and credit principles
- Good knowledge of bank policy regarding product criteria pricing charges and interest rates
- Knowledge of competitor products and services
Additional Information :
Behavioural Competencies:
- Checking Things
- Convincing People
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Impressing People
- Interacting with People
- Inviting Feedback
- Meeting Timescales
- Pursuing Goals
- Seizing Opportunities
- Showing Composure
- Taking Action
- Team Working
- Thinking Positively
Technical Competencies:
- Application & Submission Verification
- Effective business communication
- Banking Process & Procedures
- Sales Planning and Reporting
- Client Retention
- Customer Understanding
- Risk Awareness
- Product Knowledge
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Presentation Skills
- Financial Services
- Customer Service
- Financial Acumen
- Fraud
- Math
- Military Experience
- Banking
- Upselling
- Cash Handling
- RMF
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
