Lease and Service Charge Administrator (Support, Asset Management)
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Job Summary
Please note the job title for this role will be known internally as Support Asset Management
About the Role
McDonalds operates one of the largest restaurant estates in the UK & Ireland and our Development (Estates) team ensures our property portfolio runs smoothly and efficiently. Were looking for a Lease & Service Charge Administrator to support the accurate administration of our commercial leases and occupancy costs. This is a handson role working closely with surveyors finance teams landlords and managing agents to keep our lease data payments and documentation accurate organised and auditready.
What Youll Do:
Youll play a key role in maintaining the integrity of our lease data and supporting the daytoday administration of occupancy costs across the UK & Ireland this role you will:
- Support the administration of leases licences variations and side letters
- Maintain and update lease data in systems such as TRIRIGA ensuring accuracy and completeness
- Track critical lease dates including rent payments service charge cycles and insurance renewals
- Respond to routine lease and occupancy queries from internal teams and external partners
- Ensure all lease documentation is wellorganised and auditready
- Support estate cost management including service charges rates and insurance validation
- Work with internal stakeholders and franchisees to share key cost and data insights
- Assist Surveyors and Estate Management Assistants with landlord and tenant interactions
- Partner with Finance on vendor setup invoice validation payment support and reconciliations
- Help resolve discrepancies between lease terms service charge statements and invoices
- Maintain clean vendor and payment data to support timely processing
- Contribute to reporting and data analysis to support planning and decisionmaking
Qualifications :
What Were Looking For:
- Experience working within a corporate occupier or multisite property portfolio
- Strong understanding of lease agreements and real estate contract administration
- Excellent attention to detail with strong data accuracy and validation skills
- Ability to interpret legal and financial terms within lease documentation
- Confident user of Excel and document management systems
- Familiarity with compliance and audit processes related to lease management
- Experience using lease management systems (e.g. TRIRIGA)
- Understanding of RICS service charge principles
Additional Information :
Company Vision and Culture
Our Global vision is to build a better McDonalds and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.
McDonalds is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other and how we interact with customers franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent creating positive energising exceptional working environment for us all.
Our values drive our culture and shape our beliefs our priorities and our actions. They influence the decisions we make how we treat one another and how we show up as a brand to the world.
Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together
At McDonalds we are People from all Walks of Life...
People are at the heart of everything we do and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities which we are proud of. The diversity of our people customers Franchisees and suppliers gives us strength.
We do not tolerate inequality injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it whether with McDonalds or elsewhere.
#LI-Hybrid
Remote Work :
No
Employment Type :
Full-time
Key Skills
- MAC
- Active Directory
- Service Support
- End user
- Access Points
- trouble tickets
- OS
- Linux
- Project Management
- Service Management
- Service Quality
- Setup
- Service Desk
- hardware
- Software Applications
About Company
McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies ... View more
