Event Supervisor, Conversions

Maple Leaf Sports & Entertainment Partnership

Job Location:

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE) we exist to deliver the ultimate fan experience by lifting trophies spirits and communities united as one.

Were more than a workplace. We are a team of passionate people boldly building the future of sport and entertainment together. We believe in the power of play the strength of collaboration and the energy that comes from showing up with purpose.

From the ice to the pitch the hardwood to the digital arena were proud to be the driving force behind the Toronto Maple Leafs (NHL) the Toronto Raptors (NBA) Toronto FC (MLS) Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL) Raptors 905 (NBA G League) Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams and world-class entertainment to life at our iconic venues including Scotiabank Arena BMO Field Coca-Cola Coliseum Ford Performance Centre BMO Training Ground and OVO Athletic Centre. Off the field we serve up elevated dining at e11even Real Sports and our signature club spaces like Hot Stove Club ScotiaClub and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad we use the power of sport to help youth facing barriers reach their full potential. Since 2009 weve invested more than $45 million into Ontario communities -- and were just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role everyone belongs and everyone contributes to something bigger than themselves.

So if youre ready to play with purpose grow with passion and win as one wed love to have you on our team.

** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed we encourage you to apply. Your unique perspective transferable skills and lived experience may be exactly what were looking for. **

Job Description

Responsibilities:

As a valuable member of the Live Events team you will be responsible for the delivery of winning customer service and leadership. You will be instrumental in overseeing the smooth efficient execution of various events taking place at Scotiabank Arena.

Support the execution of events working within the Live Events team to lead all relevant event day personnel.

Act as liaison between client and building personnel on the day of event execution.

Work with both front and back-of-house teams providing friendly and informed responses to any service or operational-related issues and inquiries.

Communicate positively and professionally with staff clients and fans.

Conduct event briefings for all event staff on the day of event execution.

Ensure the Building Safety polices & procedures are followed accordingly.

Document for follow-up all incidents/concerns.

Assist with other administrative functions including but not limited to event details event calendars and scheduling.

Ensure adherence by fans and employees to MLSE policies and procedures.

Provide assistance to the Live Events team and all other areas as requested.
Support and lead our overnight conversions team

** This position will be mainly working overnight shifts **

Qualifications:

Note: Before reviewing the qualifications listed below we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.

Must be available to work a variety of shifts; weekdays evenings weekends and holidays as the need arises including longer shifts on event days.

Supervisory experience preferably in event management or a related field.

Outgoing organized diplomatic and self-motivated.

Excellent communication organizational and interpersonal skills.

Able to exercise diplomacy and tact always.

Experience in a unionized environment and the live entertainment industry is an asset.

Proven to perform well under pressure; manage multiple priorities simultaneously with a high degree of attention to detail.

An ongoing awareness and responsiveness to client satisfaction.

Work in compliance with the provisions of the Occupational Health & Safety Act.

A positive winning attitude incorporating integrity confidentiality and discretion.

Apply By: March 23 2026

Job Posting Compensation Range/Rate:

$28.00/hr

Were glad youre here. Once you apply well follow up by email and you can track everything in your Candidate Portal. Want instant updates Opt-in for SMS notificationsto stay in the loop.

At MLSE we are committed to building an equitable diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability please email . This email is only for accommodation requests. Resumes sent to this email address will not be considered.

Required Experience:

Manager

Powered by Passion. United by Purpose. Build for Impact.At Maple Leaf Sports & Entertainment Partnership (MLSE) we exist to deliver the ultimate fan experience by lifting trophies spirits and communities united as one.Were more than a workplace. We are a team of passionate people boldly building th...