Group Operations Manager
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Job Location:
Wellington - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
About the role
As a Group Operations Manager youll lead the operational and business performance of all Summerset villages across the Wellington and Otago regions. Youll be part of our Operations Leadership Team working alongside Village Managers and senior leaders across clinical development property sales and support teams to deliver exceptional resident experiences and strong commercial outcomes.
This is a role with significant scope and influence from improving existing operations to helping shape and grow new villages in your region. Youll represent the Summerset brand build strong stakeholder relationships and ensure our villages remain vibrant high quality communities where residents can truly thrive.
This role is regionally based and requires regular travel across your portfolio.
Your day-to-day will include:
- Partnering with Village Managers to deliver operational business plans that lift performance and resident satisfaction.
- Ensuring villages maintain high standards of presentation service quality staffing and risk management.
- Supporting the development and establishment of new villages and ensuring resident needs are prioritised in service and design decisions.
- Building relationships across the health sector to support care related sales and admissions.
- Leading coaching and developing a team of Village Managers fostering a high performance inclusive culture.
- Working with Clinical teams to ensure high-quality care delivery and compliance with regulatory requirements.
- Leading or contributing to cross-functional projects across sales property development marketing and clinical functions.
- Promoting a zero-harm culture and ensuring health and safety expectations are upheld across your portfolio.
Qualifications :
Youll Also Bring:
- Experience leading operational performance across a multisite environment.
- Confidence in coaching supporting and developing leaders.
- Excellent written and verbal communication skills including report writing and facilitation.
- Strong stakeholder management capability ideally with knowledge of or exposure to the health sector.
- Strong problem-solving skills and a continuous improvement mindset.
- Financial literacy and operational planning skills.
Please click here to review the job description.
Additional Information :
At Summerset we believe diversity strengthens our team and enriches the care we provide. We welcome applications from people of all backgrounds experiences and walks of life including those with transferable skills from other industries. You may not tick every box and thats okay; we value what you bring and consider the whole individual.
Were committed to creating a workplace where everyone feels valued respected and supported to thrive.
Summerset is known for its excellent benefits and strong values around care teamwork and excellence. Some of the great benefits youll enjoy include:
- Flexible working hours
- Free Southern Cross health insurance (covering up to 75% of GP dental physio and more)
- Professional development and career progression opportunities tailored to you
- Birthday leave
Next Steps
Applications for this role will close on the 3rd of April. This role may close early due to an increased number of applications apply as soon as possible to avoid disappointment!
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Fashion Retail
- Forklift
- Developmental Disabilities Experience
- Management Experience
- Mediation Experience
- Serving Experience
- Warehouse Experience
- Product Management
- Alternative dispute resolution
- Leadership Experience
- Supervising Experience
- Social Work
About Company
You can help bring our villages to life! At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring ... View more
