Project Manager Group Lead, Eurofins Environment Testing Northern California Air Toxics, Folsom, CA

Eurofins Environment Testing is seeking a Project Manager Group Lead to join our team in Folsom CA!

The Project Manager Group Lead (PMGL)oversees the Project Management (Client Services) team and is responsible for ensuring a high level of client service and operational effectiveness. This role supervises Project Management staff manages team productivity and ensures that client deliverables are completed accurately and on time. The PMGL also oversees accounts receivable activities including billing collections and issue resolution ensuring alignment with facility revenue and cash flow objectives.

In addition to operational oversight the PMGL develops and implements strategies to support growth within house accounts while maintaining strong client relationships. The role is also responsible for training Project Management staff and ensuring compliance with required training and ongoing development programs.

The PMGL ensures the timely and accurate completion of key activities including login review reporting and invoicing performed by the Project Management team. If the role includes direct project management responsibilities a clear allocation of time dedicated to project work should be defined.

The PMGL also leads the evaluation and preparation of bids and proposals for new business opportunities and oversees proposal activity for the existing client base. This requires close coordination with operations sales and leadership teams to ensure proposals are competitive accurate and aligned with operational capabilities.

Operating with limited direction the PMGL leads the day-to-day operations of the Project Management team ensuring consistent delivery of exceptional client service. The role partners closely with senior leadership to implement structure metrics and performance measures that support effective communication prioritization accountability and the achievement of corporate and facility goals.

The PMGL is accountable for managing client relationships from project setup through reporting billing and final invoice collection. This includes ensuring projects are properly scoped executed and delivered while maintaining strong communication with clients and internal teams.

This position consistently acts in the best interest of Eurofins Environment Testing America demonstrating professionalism integrity and sound judgment in all interactions. The PMGL fosters a Client First culture reinforcing best-in-class service standards while supporting business growth through proactive client engagement and cross-functional collaboration.

Essential Duties and Responsibilities:

• Laboratorys primary client representative.
• Establishes Project Management department annual goals.
• Establishes Project Management Department policies and procedures.
• Oversees Project Managers and provides business guidance.
• Heads projects start up meetings to ensure project objectives are successfully met and hands off project details to assigned Project Manager(s).
• Establishes and leads regular Project Management department/group meetings.
• Facilitates client conflict resolution when issues are raised to a level beyond the Project Management staff.
• Works closely with the Quality Assurance Manager to evaluate and establish project requirements.
• Ensure client complaints are handled professionally and resolved in a timely manner.
• Trains Project Managers.
• Assigns Project Managers to clients/projects.
• Monitors Project Management workload and reassigns Project Managers to clients or redirects resources to assist during work overloads and absences.
• Manages sample capacity based on forecast detail.
• Manages a minimal list of projects/programs for key client accounts.
• Works with Project Management and operations management to prioritize report production schedules to maximize on time report delivery and minimize the impact of reporting delays.
• Works closely with laboratory management in laboratory capacity loading decisions.
• Monitors current accounts receivable status by Project Manager and client. Assigns action items to aging accounts.
• Provides general sales support to Account Executives for business development activities started in the field.
• Prepares proposals for new business opportunities.
• Performs sales activities for house accounts and other clients as needed.
• Assigns the responsibility for incoming cold calls and processing requests.
• Sustains growth of the business to maximize market share profitability competitive advantage and capacity utilization through the following activities:
  • Identifies and manages client accounts and business opportunities
  • Acquires new accounts by following up on leads negotiating contracts and closing sales
  • Clearly communicates our services to new and existing clients
  • Communicates the clients needs to the internal organization and fulfills the role of client advocate.
• Other duties as needed.

Qualifications :

Basic Minimum Qualifications:

• BS/BA in Chemistry/Sciences (Business Management or equivalent experience may substitute for a degree)
• Minimum of 3 years in sales or customer service role; minimum of 2 years management and leadership experience.
• Working knowledge of Toxic Organic analytical methods and EPA air testing methods along with familiarity with air sampling products and technologies.
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is a requirement including the ability to read write and speak in English

Basic Minimum Skills and Abilities:

• Business principles
• Method application for frequently requested methods
• Understanding of client markets
• Experience with financial statements and measures
• Strong LIMS understanding and/or computer background to understand LIMS applications
• Strong management skills
• Effective written and verbal communication skills
• Conflict resolution skills
• Ability to handle multiple details and changing priorities
• Ability to manage personnel issues and conflicts
• Identify staff strengths and weaknesses to optimize resources
• Able to work independently and in a team environment

Additional Information :

Compensation Range: $90000 - $95000 per year depending on experience and qualifications.

Position is full-time Monday - Friday 8am - 5pm or work hours as needed.  

Eurofins Environment Testing (USA) provides a compensation range for informational purposes the actual base compensation may vary based upon but not limited to relevant experience and skill set base compensation of internal peers business sector and geographic location.

As a Eurofins employee you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage life and disability insurance 401(k) with company match paid holidays paid time off and dental and vision options.

We support your development! Do you feel you dont match 100% of the requirements Dont hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression race nationality age religion sexual orientation disability and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! At Eurofins we believe sustainability is at the heart of everything we do. Guided by our vision to be the Global Leader in Testing for Life our mission to contribute to a healthier and safer world and our core values we are building a strong foundation for Environmental Social and Governance (ESG) initiatives. Eurofins commitment to sustainability begins within our own companies through a shared responsibility to people and the planet. With climate change posing an imminent threat Eurofins and its many companies recognize their duty to proactively reduce or offset the environmental impact of essential operations while also helping our clients do the sameserving as a true ESG Enabler.

Find out more in our career page: description: Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer healthier and more sustainable. From the food you eat to the water you drink to the medicines you rely on Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food environment pharmaceutical and cosmetic product testing and in discovery pharmacology forensics advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics discovery pharmacology forensics advanced material sciences and in the support of clinical studies as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years Eurofins has grown from one laboratory in Nantes France to 61000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products.

In 2025 Eurofins generated total revenues of EUR 7.296 billion and has been among the best performing stocks in Europe over the past 20 years.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Remote Work :

No

Employment Type :

Full-time