Guest Service Ambassador
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Job Location:
Warwickshire - UK
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
- Welcomes all guests as soon as they arrive with care and attention with a personalised approach
- Is proactive anticipates guests needs and looks for suitable solutions
- Conveys the hotel image and promotes companys loyalty program ALL
- Assists as required with the solving of any guest problem and is able support any query
- Efficient and satisfying manner
- Has knowledge of the facilities and services events offered by the hotel and the surrounding area and actively promotes them
- Carries out all operations concerning guests arrival and departure in compliance with payment procedure
- Informs guests about formalities any special conditions relating to their stay and the services available
- Actively contributes to the qualitative and quantitative targets of the department
Additional Information :
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
