HVAC Dispatcher
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Job Location:
Georgetown, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview
F.H. Furr is expanding and seeking a detailoriented organized and customerfocused Dispatcher to join our Georgetown DE team. This role plays a key part in ensuring efficient scheduling strong communication and exceptional service delivery for our customers and technicians.
Responsibilities
- Coordinate and dispatch service technicians based on skill set availability and customer requirements
- Monitor job progress and make real-time adjustments to ensure schedule accuracy
- Provide customers with updates estimated arrival times and follow-up communication
- Support field technicians by relaying job-related information and ensuring proper documentation
- Maintain accurate records within the dispatching system
- Collaborate closely with customer service service managers and field teams
Preferred Qualifications
- Prior experience in dispatching or scheduling
- Experience with ServiceTitan and/or ProBook is strongly preferred
- Excellent multitasking communication and problem-solving skills
- Ability to work in a high-paced environment with shifting priorities
- Strong customer service orientation and teamwork mindset
What We Offer
- Competitive compensation
- Opportunities for career growth within a rapidly expanding company
- Supportive and collaborative work environment
- Comprehensive benefits package (medical dental vision 401k etc.)
- Paid time off and company-sponsored training
F.H. Furr may conduct a preemployment background check and drug test subject to applicable law.
Posted Min Pay Rate
USD $18.00/Hr.
Posted Max Pay Rate
USD $22.00/Hr.
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Call us for HVAC, plumbing & electrical services backed by 45+ years. We offer flat-rate pricing, trusted technicians, & 100% satisfaction guaranteed.
