Record to Report Specialist

Job Brief:

The RTR Specialist is responsible for ensuring accurate and complete financial records by handling reconciliations supporting monthend and periodend closing and preparing financial and management reports. The role monitors balance sheet and fixed asset accounts supports audit and compliance requirements and resolves accounting issues in a timely manner. The RTR Specialist works closely with shared services teams and stakeholders to meet service level targets improve processes and ensure efficient and reliable recordtoreport operations.

Responsibilities:

The employee will:

1. Operational Management

• Perform monthly inventory bank and general ledger reconciliations identifying and resolving discrepancies in accordance with accounting guidelines.
• Prepare and present monthly financial and inventory reports covering inventory movements purchases sales production and disbursements.
• Support monthend and periodend close activities including preparation of accruals and journal entries.
• Ensure compliance with R2R service levels accounting standards SOX and audit requirements providing audit support as needed.
• Maintain accurate balance sheet and fixed asset accounting including proper documentation reconciliations and alignment with physical verification results.
• Coordinate with Shared Services teams and OPCOS to ensure timely and accurate accounting entries and issue resolution.
• Maintain and document client accounting rules and procedures providing guidance and escalating exceptions or ambiguities.
• Prepare and submit MIS reports trackers reconciliations and management updates including participation in review calls and handling customer escalations.
• Support special projects and continuous process improvement initiatives.

2. Performance & Service Management

• Support the RTR Team Lead in improving general accounting processes through standardization simplification quality improvement and cost optimization.
• Assist in costbenefit analysis and evaluation of initiatives to enhance R2R processes.
• Identify and support implementation of continuous improvement opportunities in efficiency accuracy and service quality.
• Promote and implement best practices across Record to Report operations.

Requirements and Qualifications:

• Minimum of 2 years of experience in Accounts Receivable Customer Service Finance Commercial Operations Sales Marketing or a related field.

• Strong business acumen with in-depth knowledge of Customer Service Operations Commercial and Sales Support Billing and Record-to-Report processes.
• Proven experience in successfully leading organizational change initiatives.
• Exceptional leadership skills particularly in managing remote teams effectively.
• Advanced negotiation capabilities including the ability to represent the business in major customer negotiations and resolve complex payment or allocation issues.
• Comprehensive knowledge of Accounting and Credit Management principles.
• Demonstrated ability to influence and inspire teams to achieve business objectives.
• Ability to establish credibility with internal and external stakeholders and resolve critical customer-related challenges.
• Strong analytical and innovative thinking skills to drive process improvements.
• Excellent presentation and communication skills for diverse audiences.

About CITADEL Pacific

CITADEL Pacific Ltd. (CPL) is a diversified private holding company with operations in the Philippines Hong Kong Macau the Republic of Palau the Commonwealth of the Northern Mariana Islands and the US Territory of Guam.

Our holdings range from controlling stakes in companies engaged in telecommunications retail petroleum and gas distribution commercial and industrial property in-flight catering and manpower services. Recent acquisitions entering Solar and Data Center businesses position CITADEL to future facing and fast-growing industries in renewables energy and digital infrastructure. Our recent acquisitions of Solar and Data Center businesses position CITADEL in future-facing fast-growing industries within the renewable energy and digital infrastructure sectors.

We offer a competitive total rewards package which includes a base salary determined by factors such as role experience skill set and location. Additionally eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.