Description
Our team and what well accomplish together:
We are a customer-driven and product-minded team within SMB at TELUS responsible for our companys value chain evolution. We simplify systems and automate processes so that Sales and Operations teams can focus on what matters most our Customers.
SMB Systems mission is to make life easier for our Customers and for our team. We are on a journey to achieve this via smart investments to reduce technical debt and legacy platforms so we can deliver a modern single national bilingual value chain capable of meeting the needs of our business. Our platform supports thousands of TELUS team members daily across Canada and in both official languages and has become an integral part of their success.
As a Senior Project Manager you will be part of a high-profile portfolio and report to the Manager Project Management Office. You will manage project(s) with moderate to high risk complexity and business impact.
What youll do:
- Independently manage all aspects of the project lifecycle for SMB Systems projects (initiate plan execute control close)
- Define project scope and objectives secure appropriate resources develop schedules to ensure timely completion of project
- Coordinate activities priorities and timelines across a range of projects ensuring interlock across multiple teams
- Proactively identify and resolve project-related issues risks and bottlenecks ensuring minimal impact on project timelines and outcomes
- Ensure all project changes are documented reviewed and communicated effectively to all stakeholders
- Serve as the primary point of contact for project stakeholders ensuring clear communication of project goals timelines and updates
- Prepare and present regular status reports to senior leadership and stakeholders highlighting project progress risks and key milestones
- Develop relationships across the organization while contributing to a collaborative and trusting work environment
- Identify opportunities for process improvements and drive the implementation of new change to enhance efficiency and scalability of the PMO and End to End Fulfillment Systems Team
- Mentor and provide guidance to junior project managers and other team members fostering a collaborative high-performing team environment
- Lead by example and promote best practices for project management across the team
Qualifications
What you bring:
- 5 years of experience in project management methodologies principles and practices
- Ability to work effectively with various levels of management and cross functional teams
- Ability to develop strong relationships with stakeholders meet tight deadlines and tolerate ambiguity
- Excellent leadership analytical communication and presentation skills
- Interpersonal communication presentation and facilitation skills
- Organizational and time management skills
- Creative and innovative thinker
- Grit drive for success and a commitment to delivering promised outcomes
Great-to-haves:
- University degree and/or equivalent combination of experience and education
- Bilingual (English/French)
Required Experience:
Senior IC
Description Our team and what well accomplish together:We are a customer-driven and product-minded team within SMB at TELUS responsible for our companys value chain evolution. We simplify systems and automate processes so that Sales and Operations teams can focus on what matters most our Customers.S...
Description
Our team and what well accomplish together:
We are a customer-driven and product-minded team within SMB at TELUS responsible for our companys value chain evolution. We simplify systems and automate processes so that Sales and Operations teams can focus on what matters most our Customers.
SMB Systems mission is to make life easier for our Customers and for our team. We are on a journey to achieve this via smart investments to reduce technical debt and legacy platforms so we can deliver a modern single national bilingual value chain capable of meeting the needs of our business. Our platform supports thousands of TELUS team members daily across Canada and in both official languages and has become an integral part of their success.
As a Senior Project Manager you will be part of a high-profile portfolio and report to the Manager Project Management Office. You will manage project(s) with moderate to high risk complexity and business impact.
What youll do:
- Independently manage all aspects of the project lifecycle for SMB Systems projects (initiate plan execute control close)
- Define project scope and objectives secure appropriate resources develop schedules to ensure timely completion of project
- Coordinate activities priorities and timelines across a range of projects ensuring interlock across multiple teams
- Proactively identify and resolve project-related issues risks and bottlenecks ensuring minimal impact on project timelines and outcomes
- Ensure all project changes are documented reviewed and communicated effectively to all stakeholders
- Serve as the primary point of contact for project stakeholders ensuring clear communication of project goals timelines and updates
- Prepare and present regular status reports to senior leadership and stakeholders highlighting project progress risks and key milestones
- Develop relationships across the organization while contributing to a collaborative and trusting work environment
- Identify opportunities for process improvements and drive the implementation of new change to enhance efficiency and scalability of the PMO and End to End Fulfillment Systems Team
- Mentor and provide guidance to junior project managers and other team members fostering a collaborative high-performing team environment
- Lead by example and promote best practices for project management across the team
Qualifications
What you bring:
- 5 years of experience in project management methodologies principles and practices
- Ability to work effectively with various levels of management and cross functional teams
- Ability to develop strong relationships with stakeholders meet tight deadlines and tolerate ambiguity
- Excellent leadership analytical communication and presentation skills
- Interpersonal communication presentation and facilitation skills
- Organizational and time management skills
- Creative and innovative thinker
- Grit drive for success and a commitment to delivering promised outcomes
Great-to-haves:
- University degree and/or equivalent combination of experience and education
- Bilingual (English/French)
Required Experience:
Senior IC
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