Remote | Customer Service Professional with Croatian

Foundever

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profile Job Location:

Warsaw - Poland

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

About Us

Join our team at Foundever!

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry We are a leading company with 1500 great people across Poland (Warsaw Gdansk and ) and now we are looking for you to join our team!

Customer Service Professional with Croatian

Fullly remote position (Poland based)

Salary: 39 PLN gross per hourwe offer an employment contract or mandate contract.
Monthly salary: PLN gross.

The position is based on an equivalent working time system.

Your daily tasks:

  • Providing the highest level of customer service(Chat/E-mail/Phone);
  • Helping patientswho are using medical equipment;
  • Answering incoming callsand meeting targets set by the customer and management;
  • Following company policies and proceduresensuring quality;

What do we expect from you

  • Language: Proficiency inCroatian (C2/native) and English (B2);
  • Experience: Cool if you have experience inmedical project/interest in diabetes related topics;
  • Technology: Knowledge of MS Office anddeveloped computer skills;
  • Personality:Motivatedandenthusiastic.

Advantages will be:

  • Ability to prioritize and plan;
  • Independence ability to work with minimal supervision;
  • Ability to solve problems;
  • Attention to detail;
  • Sales skills;
  • Soft skills.

Working conditions:

  • We provide equipment;
  • Basic salary bonuses;
  • Work environment:Fully remote across Poland

What else should you know

  • Co-financing for glasses and holidaysemployee referral programvouchersfor various occasions (Christmas Childrens Day etc.);
  • We offerprivate Medicover membership;
  • Multisport card availableas well as an internalEverbetterprogram topromote a healthy lifestyle;
  • Professional development through trainingandcross-location cooperation at the international level.

Company Overview:

Foundeveris a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 750 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.


Required Experience:

Unclear Seniority

About Us Join our team at Foundever!Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry We are a leading company with 1500 great people across Poland (Warsaw Gdansk and ) and now we are looking for you to...
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Key Skills

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About Company

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Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.

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