Clinical Customer Service Rep SICU
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Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Make it happen at Hopkins.
Clinical Customer Service Rep - SICU
Full time Evening shift 40 hours.
3:00pm 11:30pm
TheClinical Customer Service Representativeworks as the central point of contact on the care unit for patients families visitors and members of the health care team. This is a fast-paced position that requires professional friendly and efficient performance of the daily duties. The ideal candidate will possess the highest level of Customer Service skills knowledge of information & computer systems the ability to work and assist with Nursing staff & Administrative staff all in the effort to meet the needs of the unit department in accordance with Johns Hopkins Hospital policy and procedures.
The Surgical Intensive Care Unit(SICU - Zayed 9 East)at Johns Hopkins is an 18-bed unit with a diverse patient population receiving various types of surgeries in this ICU including Abdominal Transplant Cardiac Surgery patients GI Surgery Trauma Vascular Surgery Ortho/Neuro Spine procedures and General Surgery. The SICU team is composed of a unit based multi-disciplinary team. Registered Nurses (RNs) in the SICU take great pride in providing high quality post-operative surgical care every day! Teamwork is the common thread to everything the SICU does come join our team!
What awaits you:
Our competitiveBenefit Packageis designed to support the well-being and financial security of our employees and includes:
- Full medical dental and vision plans
- Paid time off (PTO)
- Tuition reimbursement for you and your dependents.
- Tell a friend and get paid with our Employee Referral Program Bonus!
Qualifications:
- High school diploma or equivalent required
- Active Nursing Assistant Certification (CNA) in Maryland is required.
- One year of clinical experience e.g. home care outpatient acute care (hospital preferred) technician experience during the most recent two years in a setting relevant to the unit; volunteer work as EMT or CRT may be considered.
- BLS CPR certification required: AHA Red Cross or Military Training Network accepted.
Important Notices:
***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.
Salary Range: Minimum 17.99/hour - Maximum 20.88/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Johns Hopkins Medicine is a leading health system and academic institution in the U.S. Find information about doctors, locations, appointments, billing, research, education and more.
