IT Helpdesk Technician
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Job Location:
Denver, CO - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
IT Helpdesk Technician
Location: Onsite
Schedule: Monday through Friday 8:00 AM - 5:00 PM
Salary: Starting at $62000 annually
Steele Rubber Products is an industry leader in manufacturing high quality rubber parts and sealing solutions for the automotive RV and marine aftermarket audience. With a history of over 65 years we take pride in our reputation for delivering top-notch products and extraordinary customer care.
We are seeking a knowledgeable and service-oriented IT Helpdesk Technician to join our Information Technology team at Steele Rubber this role you will be responsible for providing day-to-day technical support across the organization ensuring systems hardware and software operate efficiently while delivering excellent support to end users. You will manage helpdesk tickets troubleshoot technical issues and communicate solutions in a clear and timely manner helping employees stay productive and connected.
This position plays a key role in maintaining system performance and reliability by identifying recurring issues recommending improvements and assisting with preventive maintenance. The ideal candidate will be comfortable working with a variety of technologies including PCs laptops printers and networked systems and will have experience supporting Windows environments Microsoft Office applications and helpdesk platforms. A strong ability to diagnose and resolve both onsite and remote technical issues along with the ability to explain technical concepts to non-technical users is essential for success in this role.
Qualified candidates will have a high school diploma or equivalent along with an associate degree in Information Technology Computer Science or a related field preferred and at least three years of experience in a PC/LAN support environment or a combination of education and experience. Experience with scripting or programming languages system tools or virtualization platforms is a plus.
We offer a comprehensive benefits package designed to support our employees and their families including group health coverage with Health Savings Account and Flexible Spending Account options a 401(k) plan with company matching and a cafeteria plan that includes additional voluntary supplemental insurance options. Employees also enjoy paid time off including vacation sick leave and eight paid holidays throughout the year.
If you are a motivated individual who enjoys solving problems supporting others and working in a collaborative environment we encourage you to apply and grow your career with us at Steele Rubber Products.
Any offer is contingent on passing a 7-year background check and pre-employment drug-screen.
Required Experience:
IC
Key Skills
- IT Experience
- Network Administration
- Active Directory
- LAN
- Computer Networking
- Computer Skills
- Windows
- Remote Access Software
- Help Desk
- IT Support
- Operating Systems
- Troubleshooting
