Service Desk Personnel
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Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Quality Staffing Inc. also doing business as Goddard Mason Executive Search a leading full-service employment agency matching qualified talent with some of the areas top companies is looking forexperienced Service Desk Personnelto work through our agency as a contract employee with the Tennessee Department of Transportation (TN DOT) located in Nashville TN. This is an on-site position working from 8:00 am to 4:30 pm Monday through Friday for a total of 37.5 hours per week. The pay rate for this position is $28.50 per hour.
Service Desk Personnel Job Duties and Responsibilities will include:
- Ability to handle a call volume of up to 30 calls per day.
- Printer Administration and Troubleshooting:
- Server print queue and local queues
- Active Directory Management:
- Ability to navigate different Ous
- Ability to look up attributes
- Ability to reset passwords and unlock accounts
- InTune Management included but not limited to two-factor authentication
- iOS Management Support and Deployment
- Setting up new phones/iPads
- Resetting iTunes accounts
- Resetting network settings
- Backing Up/Restoring device data
- Video Conferencing:
- Cisco WebEx
- MS Teams
- Cisco Presence video solutions
- Network Troubleshooting:
- Internal vs external
- VPN
- LTE
- Wi-Fi
- Application Troubleshooting:
- Account permission
- Compatibility settings
- Browser vs installed
- Remote Support:
- MSRA
- RDP
- TEAMs
- WebEx
- Hardware Deployment
- Service Now:
- Ticket management
- Ticket assignment
Minimum Skills and Requirements for Service Desk Personnel position:
- People/Customer Service Skills Required
- IT Call Center Experience Preferred
- MUST be able to lift at least 50 pounds
- MUST be local to Nashville TN
Benefits Include:
- Weekly Pay/Comparable Wages
- Major Medical Insurance
- Indemnity Medical Dental and Vision Insurance
- Term Life Insurance and Short-Term Disability
Interested Here is how to apply:
- Click on Apply Now and complete the process.
- Thisjob closes on 3/23/26 (or when the positions are filled) and will no longer accept resumes after this date.
Quality Staffing Inc. and our subsidiaries are equal opportunity employers and consider all qualified applicants equally without regard to race color religion sex sexual orientation gender identity national origin veteran status or disability status.
#QMR
Key Skills
- Editorial
- Catering
- B2C
- Camp
- Computer Engineering
About Company
We Find Qualified Workers that Get the Job Done Take the Worry Out of Your Staffing Schedule a Meeting Fill Jobs Meet Deadlines Delight Your Customers Are You Tired of Being Short Staffed? Finding employees is hard, finding qualified employees is even harder. Without the right candida ... View more
