Pricing Specialist

Strategic Monetization & Packaging

• Multi-Motion Strategy: Develop pricing frameworks that support Enterprise B2B (value-based) B2C (elasticity-based) Partnership and PLG (usage-based or tiered) motions.

• Packaging Design: Define feature gatekeeping and bundle structures to drive upsell and expansion paths. Work with PMs early to reinforce product delivery and packaging under the north star of what problems are customers willing to pay us to solve for them.

• PLG Optimization: Design frictionless self-serve pricing and conversion triggers that turn free users into paying customers. Includes traditional B2C SaaS and Community Build of an on-premise product.

Market & Competitive Intelligence

• Value Research: Conduct quantitative and qualitative research to understand customer willingness to pay.

• Competitor Mapping: Maintain a real-time pulse on competitor pricing discounting trends and packaging shifts to ensure market leadership

Sales Enablement & B2B Deal Desk

• Discounting Frameworks: Establish guardrails and approval workflows for the Sales team to protect margins while maintaining deal velocity. Partnership guardrails and discounting should be downstream of the internal Sales team.

• Collateral Support: Partner with Marketing to create clear transparent pricing pages and sales calculators that communicate ROI.

Data Analytics & Experimentation

• Price Testing: Lead A/B tests on price points trial lengths and promotional offers specifically for B2C and self-serve segments.

• Performance Tracking: Monitor key metrics including Net Revenue Retention (NRR) LTV/CAC ratios and price realization rates.

Continuous collaboration and change management

• Formalizing structure and communications around pricing change rollout (internal partners working with Sales enablement on end customer communications).

• Alignment and collaboration with Finance and account teams for our consumption-based products.

• 35 years of experience in pricing revenue operations deal desk operations or management consulting preferably within a high-growth SaaS environment.
• Advanced Excel/Google Sheets and SQL knowledges are non-negotiable. Experience with BI tools (Tableau/Looker) is a plus.
• A deep understanding of behavioral economics (anchoring framing and loss aversion). Experience with optimizing global market penetration.
• Demonstrated curiosity and practical experience using AI tools in pricing or workflow optimization
• ASC 606 and GAAP knowledge are also of value.
• Growth Mindset: You are comfortable with ambiguity and can pivot between big picture strategy and the finer grained details of a billing system implementation.
• You are passionate about leveling up pricing/packaging literacy as a core Product Management skill within our organization.
• You can communicate and collaborate effectively with a range of skill maturity in a Product organization.

• Flexible comprehensive employee benefit package.

• We encourage usage of our robust time-off allocations. You will receive 23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date) with additional time provided for sickness life events and holidays.

• We offer an exciting 401(k) plan that has a 4% match fully vested on day one of participation.

• Fully paid parking in the heart of downtown Austin Texas.

• Global workforce with employees in 20 countries representing 35 unique nationalities.

• We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.

• Monthly catered events and team events