QA Lead – Salesforce Testing & Playwright Automation

Role Overview:

We are seeking an experienced Onshore QA Lead with strong expertise in Salesforce functional testing Playwright-based automation and leadership capabilities to manage QA activities across multiple releases. The ideal candidate will ensure high-quality delivery through robust test strategies automation frameworks and effective stakeholder communication.

Key Responsibilities:

• Salesforce QA Testing

• • Perform functional regression and integration testing for Salesforce applications.
  • Validate workflows customizations and data integrity across Salesforce modules.
  • Collaborate with business analysts and developers to clarify requirements and resolve defects.

• Playwright Automation

• • Design develop and maintain automated test scripts using Playwright.
  • Integrate automation scripts with CI/CD pipelines for continuous testing.
  • Ensure automation coverage for critical end-to-end scenarios and optimize execution time.

• Onshore QA Lead Duties

• • Act as the primary QA point of contact for onshore activities.
  • Coordinate with offshore teams for test planning execution and defect triage.
  • Define and track QA KPIs (coverage defect leakage automation ROI).
  • Manage regression windows and resource allocation based on release priorities.
  • Provide daily/weekly status reports to stakeholders and ensure timely delivery

Required Skills & Experience:

• Technical Skills

• • Strong knowledge of Salesforce platform (Sales Cloud Service Cloud custom objects).
  • Hands-on experience with Playwright for web automation.
  • Familiarity with JavaScript/TypeScript API testing and SQL.
  • Experience with CI/CD tools (e.g. Jenkins Azure DevOps).

• QA Expertise

• • Solid understanding of SDLC STLC and Agile methodologies.
  • Experience in test strategy planning and execution for complex enterprise applications.

• Leadership & Communication

• • Ability to lead QA efforts across distributed teams.
  • Strong stakeholder management and reporting skills.

Preferred Qualifications:

• Salesforce certification (Admin or QA-related).
• Experience in other automation tools (Selenium Cypress) is a plus.
• Knowledge of cloud platforms and integration testing.