Core Account Manager (on-site)
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Job Summary
About Translated
Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language.
Our success stems from a unique blend of the worlds most reliable AI translator Lara the largest network of vetted native-speaking professional translators and top-ranked AI-enabled text audio and video translation tools.
By leveraging a seamless symbiosis of artificial intelligence and human creativity we design custom localization projects that were previously unthinkable helping more than 280000 clients grow their businesses worldwide.
About the role:
As an Account Manager youll drive business growth by converting leads and nurturing client relationships across a diverse portfolio. Youll be the bridge between our services and clients from individual professionals to large corporations ensuring exceptional service delivery and sustainable growth.
Key Responsibilities:
- Client Acquisition and Relationship Building: Lead the full client acquisition process by transforming inbound leads into long-term partnerships through tailored solutions.
- Account Development: Identify and capitalize on opportunities for account growth while maintaining and strengthening relationships with existing clients.
- Portfolio Management: Oversee and ensure the health profitability and satisfaction of your client portfolio.
- Cross-Functional Collaboration: Partner with internal teams to deliver outstanding client solutions and drive continuous improvement.
- Performance Tracking: Analyze KPIs and implement data-driven strategies to optimize client portfolios for better performance.
Required Qualifications & Experience:
- Professional Experience: Demonstrated success in client acquisition and retention with a proven ability to convert leads into lasting partnerships.
- Account Management Expertise: Strong track record in growing and maintaining client relationships maximizing account value and ensuring profitability.
- Language Skills: Fluent in English with proficiency in at least one additional language (Italian German or French preferred).
- Cultural Competence: Proven ability to work effectively in multicultural environments with a diverse range of client portfolios.
- Analytical Skills: Experience in monitoring and enhancing key metrics such as client retention rates revenue growth and customer satisfaction.
- Ability to thrive in fast-paced settings managing multiple priorities effectively.
- Proven track record of successful teamwork and consistently surpassing targets.
- Strong strategic problem-solving abilities with a focus on customizing solutions to meet diverse client needs.
If this description reflects your experience we are excited to meet you!
Headquarters
Translated is hosted at Pi Campus a working environment immersed in nature where 5 luxury villas have been converted into functional offices to foster talent growth. Pi Campus is also a venture firm created by Translated to reinvest part of its profits into promising AI startups.
Benefits and Perks
- Gym
- Swimming Pool
- Kickboxing
- Water aerobics
- Fitness
- Pilates
- Table Tennis and Football table
- Kitchen and snacks
- Bonuses and incentives for employees who quit smoking ride a bicycle to work or adopt a child.
Learn more about our company: statement
At Translated we proudly embrace and celebrate each individuals unique qualities to our team regardless of race sexual orientation gender identity or any other differences. We recognize that these diverse perspectives empower us to overcome challenges foster innovation and drive excellence. As an inclusive and equal-opportunity employer we are committed to cultivating an environment where everyone feels welcome valued and supported to achieve their full potential.
Required Experience:
Manager
Key Skills
- Computer Skills
- Lean
- Management Experience
- Process Improvement
- Warehouse Distribution Experience
- OSHA
- Process Management
- Training & Development
- LIHTC
- Leadership Experience
- Property Management
- Supervising Experience
About Company
Translated provides professional language solutions for your business. We are industry experts who deliver consistent quality translations as fast as you need them, in 233 languages and 40 areas of expertise. Save time & money, request your free quote.
