Manager, Process Mapping Facilitator

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Manager Process Mapping Facilitator!
In this role we are seeking experienced Process Mapping Facilitators to support large-scale Finance Process Optimization initiatives. The role focuses on leading and facilitating optimization workshops visually mapping end-to-end processes and enabling stakeholders to identify areas of opportunities redesign workflows and accelerate execution across global teams.

Responsibilities
Lead and facilitate process mapping workshops in virtual hybrid and in-person formats
Create and refine current-state process maps in Firm approved process mapping systems
Translate complex Finance processes into clear actionable visual artifacts
Drive stakeholder engagement alignment and decision-making during workshops
Partner with process optimization leads subject matter experts and delivery teams to ensure
execution-ready outputs
Qualifications we seek in you!
Minimum Qualifications
Relevant years of experience in process improvement & optimization or operational excellence roles
Proven experience facilitating process mapping workshops
Strong virtual facilitation skills with global and senior audiences
Hands-on experience with Microsoft Visio and Signavio
Experience supporting Finance transformation initiatives
Strong communication stakeholder management and process storytelling skills
Preferred Qualifications/ Skills
Lean Six Sigma Black Belt certification
Experience in large-scale enterprise or operating model transformations
Exposure to service design or operating model initiatives
Exposure to Global Finance processes

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race colour religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience:

Manager