Forward Deployed Engineer

Most AI roles keep you at arms length from the people the agents are supposed to help. This one puts you in the room with them.

Werebuilding AI agents for risk managers internal auditors and compliance professionalsnot assistants that surface suggestions but agents that own complex multi-step workflows end to end. Agents that an audit team can hand a task to and trust it will come back done. Getting from a promising agent prototype to something a Chief Audit Officer depends on is a completely different discipline to building the this role is about.

As a Forward Deployed Engineerroughly 80%of your time is with our biggest enterprise customers across Europe and the in their environmentssitting with internal audit teams as they plan an audit programme with risk functions assessing their control landscape with compliance teams navigating regulatory there to show them what the agents already to understand their world well enough to discover what the agents need to do next.

You run discovery workshopsidentifywhich workflows are genuinely ripe for agentic automation prototype rapidly test with real practitioners and stay until the agent is reliable enough to be trusted.

The other 20% is feeding everythingyouvelearned back into the platform. The goalisntto accumulate bespoke agent buildsitstoidentifythe patterns across risk and audit functions that should be generalised so everysubsequentengagement isfasterand the agents get better for everyone.

You sit in Product with a matrix intoEngineeringwhich means you shape both the agent roadmap and the technical decisions that make agents work in production.

This is not a sales role anditsnot consulting.

You write code. You build evaluation infrastructure. You design golden datasets grounded in real audit and risk workflows. You catch agent regressions before a customers compliance team for outcomes.

The Hard Parts of Agentic AI Are Your Domain

Silent regressions when a model updates. Context window degradation across long audit workflows. Prompt instability under varied user inputs. Non-deterministic outputs in environments where a compliance officer needs to explain every decision to a regulator. You know these failuremodesand you know how to build the guardrails tracing and evaluation infrastructure that prevents them.

The Customer Environment

Enterprise GRCglobal bankslarge regulatedcorporates sophisticated internal audit and risk functions across Europe and the US. Youdontneed a compliance background but you need the curiosity to learn it fast and the presence to earn trust with senior risk and audit professionals. These are people whose professional reputations depend on getting this right;thatsa good reason to make the agentsactually reliable.

Travel is a meaningful part of this on-site regularly with enterprise customers across EU and US markets. Ifyoureenergised by varietydifferent industries different regulatory culturesdifferent stagesof agent maturity-this will suit you well.

These are the essentialsyoullneed to get an interview:

Apply If You

• Have shipped at least one production agent and know what the reliability cliff feels like

• Understand the full Agent Development Life Cycle:evaluation guardrails observability regression-not just deployment

• Are as comfortable in a room with a Chief Risk Officer as you are debugging a failing agent trace

• Are genuinely curious about how risk managers internal auditors and complianceprofessionalswork

• Can tell the difference between a workflow that needs an agent and one that needs a button

• Want to be the person who makes enterprise agentic AIactually landnot the person who hands it off

People who do this kind of work go on to exceptional careers in product creation product leadership and founding companies. There is no faster path to understanding how to build agentic AI that creates real value than embedding directly with the people it needs to serve.

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

Learn more or follow us onLinkedInandFacebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .}

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